topic Unable to Customize User Home Page in Server Management - Systems Insight Manager

Unable to Customize User Home Page

DEJones_1 — Tue, 30 Jan 2007 12:30:29 GMT

Last year I upgraded to SIM 5.0 SP5 after which users were no longer able to customize their Home Page to show a custom collection. We cannot select any custom collection as the 'Okay' button is grayed out. I can select any default collection and click okay, but nothing else.

Any help would be appreciated.

Thankd DJones

Re: Unable to Customize User Home Page

Rob Buxton — Wed, 31 Jan 2007 14:28:22 GMT

I can only guess at the authorization tools, check the user settings in the Options->Security->Users and Authorizations.

Maybe try changing the toolboxes etc. and see if they then get the required access.

Re: Unable to Customize User Home Page

DEJones_1 — Fri, 02 Feb 2007 09:54:32 GMT

Rob,

I have checked Users and Authorizations. All users have full administrative access to SIM. In the Toolbox section, I have the default toolboxes, neither of which can be edited outright. Also, neither toolbox lists User Home Page customization so I think this should be a global ability regardless of a user's access rights. Thanks for the suggestion. If you think of anything else, please let me know.

Dennis

Re: Unable to Customize User Home Page

Graham Drew — Thu, 05 Apr 2007 05:15:49 GMT

I have the same problem - but have some further info.
Any user can customise to any "dynamic" collection - i.e. a collection that has been sepcified using attributes, but cannot customise to a "static" collection - i.e. one that contains a fixed set of items.

Graham

Re: Unable to Customize User Home Page

john mills_3 — Tue, 10 Apr 2007 03:38:58 GMT

I ran into that once - when the custom
collection was private users with ALL access
could see it but not use it. Moving them to
shared solved the problems.

The DBA's seemed to think it was a "feature"
within the database !!!!

Re: Unable to Customize User Home Page

Graham Drew — Tue, 10 Apr 2007 04:32:25 GMT

Thanks for the suggestion. Unfortunately this must be a different issue... All the collections I am trying to use are already shared..