topic SNMP Traps not working with Juniper SSL VPN Device in Server Management - Systems Insight Manager

SNMP Traps not working with Juniper SSL VPN Device

df2007 — Wed, 14 Feb 2007 16:03:29 GMT

We are trying to get SIM working with a Juniper SSL VPN device. I have registered the MIBs, but we do not receive traps from the device at all. I have done packet captures from the SIM server and the Juniper VPN device and the traps are sent, and they hit the network card on the SIM server and look exactly the same. Community strings are also correct.

What would cause the traps to not show up in SIM? Are there any troubleshooting options available in SIM or any log files to see why SIM wouldn't accept the traps?

Thank you.

Re: SNMP Traps not working with Juniper SSL VPN Device

David Claypool — Thu, 15 Feb 2007 09:55:10 GMT

Options --> Events --> Event Filters and enable 'Accept unregistered traps'

By default, if an event is unregistered (there is no correspond MIB to translate) HP SIM will discard the trap. Enabling this means that the raw OID will be accepted.

Re: SNMP Traps not working with Juniper SSL VPN Device

df2007 — Thu, 15 Feb 2007 10:11:35 GMT

I tried that previously, but I still didn't see any events show up under the device. The only thing that shows up is that the device was discovered.

Re: SNMP Traps not working with Juniper SSL VPN Device

df2007 — Fri, 16 Feb 2007 11:06:10 GMT

IS there anything else I can use to help troubleshoot this issue?

Re: SNMP Traps not working with Juniper SSL VPN Device

df2007 — Fri, 23 Feb 2007 13:23:03 GMT

I'm looking for anything else I can check to try and troubleshoot this issue. Thank you in advance!