topic Re: File System Space Used - Falling Threshold Passed trap not being sent in Server Management - Systems Insight Manager

File System Space Used - Falling Threshold Passed trap not being sent

Christopher Knight — Mon, 12 Mar 2007 14:26:11 GMT

We are successfully receiving the Rising Threshold Passed and Critical Rising Threshold Passed events. However, we would like to get notifications from HPSIM that the File System Space Used has returned to an "OK" state.

The interesting thing is that i do not see any Falling Threshold events on the HPSIM server, only the Rising and Critical Rising threshold traps.

We are running HPSIM 5.1
HP Management Agents 7.60A
Server is a DL360G3

Thanks

Re: File System Space Used - Falling Threshold Passed trap not being sent

Christopher Knight — Thu, 17 May 2007 08:56:14 GMT

Please anyone have any ideas on this?

Re: File System Space Used - Falling Threshold Passed trap not being sent

Daniel Leblanc — Thu, 17 May 2007 09:19:14 GMT

Tip on getting help in HP Forum ...apply you re points...you 1 message out of 34( 34 is 34 message with no points)that why!

HAve a nice day

Dan

Re: File System Space Used - Falling Threshold Passed trap not being sent

Christopher Knight — Thu, 17 May 2007 09:54:13 GMT

Done. Points assigned.

Now can you help me?

Re: File System Space Used - Falling Threshold Passed trap not being sent

Daniel Leblanc — Thu, 17 May 2007 09:59:39 GMT

The only way i think is to get a message is it goes back the event of being ok! is to do event to tell you it been cleared and at the same time you could cleared the event( the exact event you could select.)

Re: File System Space Used - Falling Threshold Passed trap not being sent

Christopher Knight — Thu, 17 May 2007 10:09:32 GMT

I guess that may be the problem. I do not get a disk space OK event in hpsim from any of my servers. Rising Threshold events are successfully sent to hpsim.

These events show up correctly in HPSIM:
Rising Threshold Passed (10001)
Rising Threshold Passed (10003)
Rising Threshold Passed (10005)
Critical Rising Threshold Passed (10007)

And...These events do not show up in HPSIM:
Critical Falling Threshold Passed (10008)
Falling Threshold Passed (10002)
Falling Threshold Passed (10004)
Falling Threshold Passed (10006)

Re: File System Space Used - Falling Threshold Passed trap not being sent

Daniel Leblanc — Thu, 17 May 2007 10:14:50 GMT

I know there is problem resolve in the new version of hp Agent 7.80 that resolve a problem with faulty Threshold .

Re: File System Space Used - Falling Threshold Passed trap not being sent

Christopher Knight — Thu, 17 May 2007 10:16:09 GMT

I try to give that a try then. I let you know if it works. Thanks

Re: File System Space Used - Falling Threshold Passed trap not being sent

Daniel Leblanc — Thu, 17 May 2007 10:27:39 GMT

No problem !

Don'T ferget to apply you're here in this thread for every message.

Thanks and have nice day!

Dan

Re: File System Space Used - Falling Threshold Passed trap not being sent

Rancher — Thu, 17 May 2007 10:50:48 GMT

I also don't receive these (and never have) and am surprised that they are not even logged. I looked at the separate trap settings, and even the falling thresholds are set as critical events, and trap handling is enabled. I wonder why they are not logged or sent, like other critical events.

Re: File System Space Used - Falling Threshold Passed trap not being sent

Goonboon — Thu, 17 May 2007 11:06:50 GMT

We are also running into the same thing. I just got done escalating this to HP SIM support this morning. They used a webex session on another discovery issue and I pointed out that our clients are not sending the falling threshold trap. So right now HP is doing some research on this one and they are not aware of any issues at this time with this specific trap.

Re: File System Space Used - Falling Threshold Passed trap not being sent

Rancher — Thu, 17 May 2007 11:11:15 GMT

Excellent!

I have also had an interesting experience with the notification of drives that have finished rebuilding. I used to get e-mail notification when this occurred, but sometime during the last couple of PSP releases, this changed. I looked at the trap, and instead of being critical, it was now informational. I changed the severity setting to critical. This didn't work. I still did not get the notices, and it still logged them as innformationl. Curious!

Re: File System Space Used - Falling Threshold Passed trap not being sent

Goonboon — Fri, 22 Jun 2007 14:43:14 GMT

Well the escalation to HP didn't go as well as I would of hoped. They claim that this feature never worked and that they will put in a "Request for Enhancement" on the Falling Threshold Passed trap. However I asked them, "Why does SIM have the MIB for this kind of trap already." They said, "Good Question" and are going to escalate it up the ladder. Not sure if I will get any response from them on this issue.