topic monitoring services in Server Management - Systems Insight Manager

monitoring services

richard wallis — Thu, 22 Mar 2007 09:35:50 GMT

Hi there, is it possible to monitor services such as IIS in Insight Manager 5+?

Re: monitoring services

richard wallis — Thu, 22 Mar 2007 11:25:35 GMT

I have tried to compile and register the mibs using the instructions from the help file. The commands run through successfully but when viewing registered MIBS, the inetsrv.mib is not displayed.

Re: monitoring services

David Claypool — Thu, 22 Mar 2007 11:26:53 GMT

The agent can send a trap based on start or stop of any service. For the device in question, go to Control Panel --> HP Management Agents --> Process Monitor to select the services that interest you and what the trap option is.

Re: monitoring services

David Claypool — Thu, 22 Mar 2007 11:36:06 GMT

"inetsrv.mib" does not contain any trap definitions and so isn't of any use to HP SIM. That MIB instruments counters that can be used to collect data using SNMP, but that is not a capability of HP SIM as it is basically a hardware manager.

Re: monitoring services

richard wallis — Thu, 22 Mar 2007 11:36:15 GMT

Hi, ah yes, I see what you mean. Didn't realise you could do that. By selecting the service and then stop, I presume this will be sending me a trap when this event occurs, is this correct?

Re: monitoring services

David Claypool — Thu, 22 Mar 2007 11:44:06 GMT

Yes, that is correct.

Re: monitoring services

richard wallis — Tue, 27 Mar 2007 04:12:08 GMT

Although, I have setup the process monitoring as suggested above I am still not sure if this is working. I have configured a service to be monitored and to alert me when this service has stopped. I then stopped the service on the server but received no alerts. What should I be seeing in Insight Manager?

Re: monitoring services

J.Kopp — Tue, 27 Mar 2007 08:22:28 GMT

Hi Richard,
please check SNMP service enabled on your IIS machine (trap destination should be your SIM server). Also your IIS should be discovered in sim.
You can check trap sending: open SMH on your IIS machine > Settings > SNMP & Agen Settings > Send test trap. By problems doublecheck firewall port 162 is opened.
Regards,
Juergen

Re: monitoring services

richard wallis — Tue, 27 Mar 2007 09:34:32 GMT

Hi, i have tried to simplify testing and used a local machine to test this. I have set it up as requested as above and it worked, thanks for your suggestions.

Re: monitoring services

Juergen.Kopp — Tue, 27 Mar 2007 09:45:50 GMT

you are welcome.

PS: please don't forget to assign forum points :-)