topic Re: Blade Enclousures not Showing properly in Server Management - Systems Insight Manager

Blade Enclousures not Showing properly

David OBoyle — Fri, 25 May 2007 09:18:32 GMT

I cant see any info on the top enslousure and i have installed the most recent firmware on the enclousures and power modules

I also have blade servers missing from the other 2 enclousures

any ideas

screenshot attached

Re: Blade Enclousures not Showing properly

David OBoyle — Fri, 25 May 2007 09:21:50 GMT

shot attached

Re: Blade Enclousures not Showing properly

David Claypool — Fri, 25 May 2007 12:13:06 GMT

If you access an iLO and view the p-Class tab to display the enclosure, is it able to properly display? If the hardware can't display it, then HP SIM can't.

Re: Blade Enclousures not Showing properly

David OBoyle — Fri, 25 May 2007 13:53:02 GMT

thanks for the reply

i can view the enclosure and all blades through an ilo

Re: Blade Enclousures not Showing properly

SebastianT — Fri, 25 May 2007 15:31:02 GMT

Same thing happens with two out of the four C blade chassis in my SIM. I am able to see the fully loaded chassis through the Onboard Administrator, but not from the enclosure.

I was able to completed delete all the items from one of the enclosures, then delete the enclosure from SIM and rediscover it. It came back showing correctly all blades, switches, and onboard administrator.

The second enclosure, did not allow me to delete all blades. One of the blades when I select the delete option on it, it pops the message that "you cannot delete enclosures, racks, etc." For some strange reason this blade assumed the role of the enclosure, and will not let me delete it, thus not able to delete the enclosure either.

Any suggestions?

Thanks,
Seb

Re: Blade Enclousures not Showing properly

breakpoint_arun — Sun, 27 May 2007 23:57:32 GMT

David, the servers in the enclosure shows up only if explicitly discovered using the IP of the server (or its iLO). Im guessing, you discovery range does not include the missing servers.

Re: Blade Enclousures not Showing properly

breakpoint_arun — Mon, 28 May 2007 00:01:52 GMT

Seb, try deleting the server from "All Systems" listing. some earlier versions of HP BladeSystem Integrated Manager selects the enclosure by default - in the enclosure picture view - you have manually uncheck them.

Re: Blade Enclousures not Showing properly

David OBoyle — Tue, 29 May 2007 08:48:40 GMT

Thanks for the reply,

i have checked and the ip's are in the discovery range

any further advice?

Re: Blade Enclousures not Showing properly

breakpoint_arun — Tue, 29 May 2007 10:12:29 GMT

Next thing i'd check is if the PSP agents are installed and running alright in the missing servers.

first, check the system page of missing server.
you can search for server using the IP. If the device is identified properly (as a "Blade, HP BladeSystem p-Class, HP ProLiant" under product description), PSP is installed.

second, on the missing server, check for "HP ProLiant Rack Infrastructure Interface Service" (assuming its on windows) this service is responsible for providing the encl. and rack details of server.
on unix check for process "cpqriisd", i think.