https://community.hpe.com/t5/server-management-systems/windows-2000-servers/m-p/4049280#M28688 The servers have a 10 digits SN and snmp is working, however i am not able to see the product number of the servers, what about the product number of the pieces attached to the server for example the Smart Array, or the memory. how can i see these P/N ? <BR /><BR />Regards, Mon, 06 Aug 2007 07:51:36 GMT Jacky Wing 2007-08-06T07:51:36Z https://community.hpe.com/t5/server-management-systems/windows-2000-servers/m-p/4049278#M28686 Hello,<BR /><BR />All windows 2000 servers do not upload server product number in the report.<BR />I have SIM 5.0 installed on windows 2003 server. Is there any issue with WMI on windows 2000? <BR />All my servers do not upload also the product numbers of memory, installed cards...<BR />how can i get this info? Fri, 03 Aug 2007 08:21:37 GMT https://community.hpe.com/t5/server-management-systems/windows-2000-servers/m-p/4049278#M28686 Jacky Wing 2007-08-03T08:21:37Z https://community.hpe.com/t5/server-management-systems/windows-2000-servers/m-p/4049279#M28687 Only ProLiant servers with a 10 digit serial number have a product number; if your Win2k servers are older servers, the wouldn't have one. If these are ProLiant servers then SNMP is the mechanism that is used to collect it, not WMI. Fri, 03 Aug 2007 10:08:59 GMT https://community.hpe.com/t5/server-management-systems/windows-2000-servers/m-p/4049279#M28687 David Claypool 2007-08-03T10:08:59Z https://community.hpe.com/t5/server-management-systems/windows-2000-servers/m-p/4049280#M28688 The servers have a 10 digits SN and snmp is working, however i am not able to see the product number of the servers, what about the product number of the pieces attached to the server for example the Smart Array, or the memory. how can i see these P/N ? <BR /><BR />Regards, Mon, 06 Aug 2007 07:51:36 GMT https://community.hpe.com/t5/server-management-systems/windows-2000-servers/m-p/4049280#M28688 Jacky Wing 2007-08-06T07:51:36Z