https://community.hpe.com/t5/server-management-systems/production-description-field-missing-on-all-virtual-machine/m-p/4059372#M28971 It does self identify, but when I open the SMH, there are several features missing, especially under settings. On hardware servers, I can specify something in the Product Description field, on VMs I cannot. Thu, 23 Aug 2007 13:44:33 GMT Megan Kielman 2007-08-23T13:44:33Z https://community.hpe.com/t5/server-management-systems/production-description-field-missing-on-all-virtual-machine/m-p/4059370#M28969 I have realized that on Virtual Machines the Foundation Agent is not installed and in Insight Manager the Produdct Description field isn't available. Is there something we need to install on VM guests in order to have this functionality? Thu, 23 Aug 2007 10:55:46 GMT https://community.hpe.com/t5/server-management-systems/production-description-field-missing-on-all-virtual-machine/m-p/4059370#M28969 Megan Kielman 2007-08-23T10:55:46Z https://community.hpe.com/t5/server-management-systems/production-description-field-missing-on-all-virtual-machine/m-p/4059371#M28970 WMI needs to be enabled for HP SIM to gather information on virtual machines. It should then self-identify as "Virtual Machine" for MSVS and "VMware Virtual Platform" on ESX. Thu, 23 Aug 2007 12:21:47 GMT https://community.hpe.com/t5/server-management-systems/production-description-field-missing-on-all-virtual-machine/m-p/4059371#M28970 David Claypool 2007-08-23T12:21:47Z https://community.hpe.com/t5/server-management-systems/production-description-field-missing-on-all-virtual-machine/m-p/4059372#M28971 It does self identify, but when I open the SMH, there are several features missing, especially under settings. On hardware servers, I can specify something in the Product Description field, on VMs I cannot. Thu, 23 Aug 2007 13:44:33 GMT https://community.hpe.com/t5/server-management-systems/production-description-field-missing-on-all-virtual-machine/m-p/4059372#M28971 Megan Kielman 2007-08-23T13:44:33Z https://community.hpe.com/t5/server-management-systems/production-description-field-missing-on-all-virtual-machine/m-p/4059373#M28972 If you have installed the SMH on the virtual machine, un-install it. There's nothing for it to host. No agentware is required or provided for virtual machines. Thu, 23 Aug 2007 14:54:56 GMT https://community.hpe.com/t5/server-management-systems/production-description-field-missing-on-all-virtual-machine/m-p/4059373#M28972 David Claypool 2007-08-23T14:54:56Z