https://community.hpe.com/t5/server-management-systems/error-when-launching-hp-management-agents-on-citrix-server/m-p/4060849#M29033 Hello, I've the same problem on 2 citrix server:<BR />- Proliant DL 360g4<BR />- PSP 7.80<BR />- disk are mapped like m:\ and n:\<BR /><BR />-&gt; when I launch the "HP Management Agents" from the control panel, I got the error message: "An Exception occured while trying to run "m:\windows\system32\shell32.dll,Control_RunDLL"M:\Windows\system32\cpqmgmt.cpl",HP Management Agents"<BR /><BR />Any Ideas??<BR /> Mon, 27 Aug 2007 09:12:15 GMT Nicolet 2007-08-27T09:12:15Z https://community.hpe.com/t5/server-management-systems/error-when-launching-hp-management-agents-on-citrix-server/m-p/4060849#M29033 Hello, I've the same problem on 2 citrix server:<BR />- Proliant DL 360g4<BR />- PSP 7.80<BR />- disk are mapped like m:\ and n:\<BR /><BR />-&gt; when I launch the "HP Management Agents" from the control panel, I got the error message: "An Exception occured while trying to run "m:\windows\system32\shell32.dll,Control_RunDLL"M:\Windows\system32\cpqmgmt.cpl",HP Management Agents"<BR /><BR />Any Ideas??<BR /> Mon, 27 Aug 2007 09:12:15 GMT https://community.hpe.com/t5/server-management-systems/error-when-launching-hp-management-agents-on-citrix-server/m-p/4060849#M29033 Nicolet 2007-08-27T09:12:15Z https://community.hpe.com/t5/server-management-systems/error-when-launching-hp-management-agents-on-citrix-server/m-p/4060850#M29034 Not sure, try Deploying pre-configured agents through either the Integrity Support Pack or the Install Software and Firmware tools.<BR /><BR />Regards,<BR />James. Mon, 27 Aug 2007 19:59:15 GMT https://community.hpe.com/t5/server-management-systems/error-when-launching-hp-management-agents-on-citrix-server/m-p/4060850#M29034 James ~ Happy Dude 2007-08-27T19:59:15Z