topic Re: Cannot login to HP SIM in Server Management - Systems Insight Manager

Cannot login to HP SIM

rpepin — Thu, 06 Sep 2007 16:05:44 GMT

Installed HP SIM 5.01.01 on a W2K3 server. Everything was working fine after the install. I was told that I had a security vulnerability with SQL and had to apply patch MS03-031. Now when I try to start HP SIM, I get the "Checking HTTP server status box, but it hangs there and doesn't go to the login screen. I checked the services and all HP services seems to be running ok. Is there something I am missing?

Re: Cannot login to HP SIM

Paul_627 — Fri, 07 Sep 2007 09:29:49 GMT

Did it ever come up? It can take a few minutes for SIM rev up.

pb

Re: Cannot login to HP SIM

rpepin — Fri, 07 Sep 2007 09:35:44 GMT

When the app was first installed, the login page would appear within seconds. I let it run (checking HTTP Server Status program) for up to 15 minues the last time and nothing happened.

Re: Cannot login to HP SIM

James ~ Happy Dude — Fri, 07 Sep 2007 10:29:59 GMT

Hello Rpepin,

Refer:
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=970515

Regards,
James.

Re: Cannot login to HP SIM

rpepin — Fri, 07 Sep 2007 11:48:45 GMT

I tried all the steps in that forum thread but I am still having the same problem. Again, all the issues started happeing after I applied MS03-031 to the server. Is anyone familiar with that service pack and what it does to the SQL environment?

Re: Cannot login to HP SIM

James ~ Happy Dude — Sun, 09 Sep 2007 03:40:03 GMT

Though its not the exact issue,
but refer :

http://support.microsoft.com/?kbid=826161

Regards,
James.