topic Re: Network Cable not connected - Major Issue? in Server Management - Systems Insight Manager

Network Cable not connected - Major Issue?

HAKI_1 — Fri, 07 Sep 2007 07:56:29 GMT

Hi

In SIM 5.1, monitored servers show up with a status of "Major" when certain network ports are not connected. Can this be avoided or is there a workaround beside disabling the NIC port in BIOS?

Thanks,
Hannes

Re: Network Cable not connected - Major Issue?

Rancher — Fri, 07 Sep 2007 08:07:47 GMT

We just log onto the server and disable the NIC port in the network properties.

Re: Network Cable not connected - Major Issue?

HAKI_1 — Fri, 07 Sep 2007 08:25:45 GMT

Thanks for your feedback. I should have mentioned that these systems are ESX.

Just found out, that the NICs in question can be disabled by putting a # in the line in /etc/modules.conf.

Well, if anyone has an option for doing this from SIM without disabling the NIC either in BIOS or ESX, I'd be still glad to hear!

Thanks,
Hannes

Re: Network Cable not connected - Major Issue?

Paul_627 — Fri, 07 Sep 2007 09:24:31 GMT

I also have ESX servers with an open nic port that is generating an alarm. I agree that it should be possible to control the reporting of this from SIM.

pb

Re: Network Cable not connected - Major Issue?

Dana Swanson — Tue, 11 Sep 2007 16:05:31 GMT

Hey Rancher,

Even with disabling the NIC in the OS do you have some servers that this doesn't fix?

I wonder if at some point the management agents were changed so if a NIC is disabled in the OS the agents won't be flagged as no connection.

Thanks,

Dana

Re: Network Cable not connected - Major Issue?

Rob Buxton — Tue, 11 Sep 2007 20:45:37 GMT

You can also get hold of some loopback connectors. They're usually good enough to fool the NIC that something is plugged in.
They don't seem to be good enough to fool ILO's though.

Re: Network Cable not connected - Major Issue?

Rancher — Wed, 12 Sep 2007 07:27:37 GMT

Hey Dana!

Disabling the unused NIC or NIC port in the OS fixed this issue on all of my servers. One of the few, shall we say, standard fixes for an issue for me! :)

Re: Network Cable not connected - Major Issue?

Dana Swanson — Tue, 25 Sep 2007 14:09:07 GMT

Thanks Rancher,

I missed your reply somehow.

See ya!

Dana