topic Re: HPSIM states Checking HTTP Server Status in Server Management - Systems Insight Manager

HPSIM states Checking HTTP Server Status

Daniel Thrun — Sat, 15 May 2004 00:18:16 GMT

Greetings. I had an answer before but it is not located here anymore. Basically my HP Systems Insight Manager system is running without issues and access the database is OK, but I can never get to the home page. This is either locally or remotely. IT states Checking HTTP Server Status and time XX:XX?

Any ideas? Thanks

Re: HPSIM states Checking HTTP Server Status

JP_26 — Sat, 15 May 2004 21:38:08 GMT

Please check your proxy settings. If you have an Internet Explorer proxy enabled, please try after disabling it.

Regards,

JP

Re: HPSIM states Checking HTTP Server Status

Daniel Thrun — Sat, 15 May 2004 23:15:19 GMT

Greetings. No that is not it... There is supposed to be a file that is not releasing and or it needs to be deleted then HPSIM restart, but for the life of me I cannot remember the file. Thanks though!

Re: HPSIM states Checking HTTP Server Status

David Claypool — Sun, 16 May 2004 13:44:31 GMT

Daniel:

You should never see "checking http server status" when accessing remotely. Are you saying you are unable to access with http://SERVER:280 or https://SERVER:50000 ?

Re: HPSIM states Checking HTTP Server Status

Daniel Thrun — Mon, 17 May 2004 00:53:58 GMT

Greetings. What happens is out when I try to reach it remotely it does not come up at all(standard IE non working site) and the error box is when I try to run it locally on the server that it is on using https://servername:50000 I cannot use the :280 as this is an HP NetServer and the TopTools agents use that one... It says that the service is started, and it does send out message alerts so I know that it is running. I cannot bring it up via the web. Rebooting the server does not help and there are no other error messages with the Database or hpsim itself. Just no web access....

Re: HPSIM states Checking HTTP Server Status

Hasan_6 — Mon, 17 May 2004 01:50:06 GMT

Try running first the following file on the SIM Server.
C:\Program Files\HP\Systems Insight Manager\sim.bat

Re: HPSIM states Checking HTTP Server Status

Dave Byrum — Fri, 31 Dec 2004 13:08:29 GMT

I am having the same issue. I am running on a Win2k3 server.

- I have removed any proxy requirements
- I have tried to access local and remote with the same results and Daniel.
- tried to reinstall the product
- Tried to run the sim.bat file

Any other idea's?

thanks
Dave

Re: HPSIM states Checking HTTP Server Status

Dave Byrum — Fri, 31 Dec 2004 14:57:19 GMT

As a note, I can see in the Application Event log each time I try to run the desktop icon, I see DXDomainManager restarted.

Not sure if that helps or not.

Re: HPSIM states Checking HTTP Server Status

David Claypool — Fri, 31 Dec 2004 18:14:07 GMT

Dave:

The shortcut that is loaded on the central management server calls a JavaScript applet that tries to determine if the HP SIM service is running or not. If it tests false, the script will attempt to start the service and loop to the beginning. Your symptom of MXDomainMgr restarting is caused by this. For some reasons, some systems just don't ever return a true to the service check. It's best to ignore the shortcut in that case and launch the browser and type the address to access.

Re: HPSIM states Checking HTTP Server Status

Dave Byrum — Tue, 04 Jan 2005 11:10:43 GMT

I have tried to access the server via the web page locally. This is the error I recieve in the events log:

mxdomainmgr(error): received an remote exception while binding to RMI registry.

Idea's?

Thanks
Dave

Re: HPSIM states Checking HTTP Server Status

David Claypool — Tue, 04 Jan 2005 11:17:28 GMT

And does it work from a remote browser?

Re: HPSIM states Checking HTTP Server Status

Dave Byrum — Tue, 04 Jan 2005 11:26:19 GMT

No, when I try to remote start it, the "restarting dxdomainmanager" event in the log.

I had this running on XP with no issue after the initial install. I was unabel to use the system for the log term so I had moved it to a fresh new install on 2003. There has to be some thing that i am not doing that is in the readme.txt file. I have tried to account for all the 2003 things that need to be done, but I must be missing something. I think at this time, I'll try to uninstall and reinstall and see how it goes.

Re: HPSIM states Checking HTTP Server Status

Dave Byrum — Tue, 04 Jan 2005 12:23:04 GMT

Uninstalled, rebooted and reinstalled the product.

I get three messages in the event logs every 45 sec or so:
- HP System Insight Manager Started
- Restarting MxDomainManager
- Restart was successful

The install created three services running on the server:

HP System Management Homepage
HP System Insight Manager
HP Version Control Repository Manager

The Insight Manager is running as the user who installed the applications which is a Administrative user. The other two are running as Local System.

The page neither runs locally or remotely.

trying to connect to http://server_name:280

Idea's?
Thanks
Dave

Re: HPSIM states Checking HTTP Server Status

Art Collier — Tue, 04 Jan 2005 13:26:57 GMT

I'm getting the exact same error(s) on my fresh install of SIM 4.2..

Re: HPSIM states Checking HTTP Server Status

Dave Byrum — Wed, 05 Jan 2005 13:49:27 GMT

Thought I would bump this to see if anyone has an idea. Have around 200+ servers I would like to maintain. Would be nice to use this tool.

Thanks
Dave

Re: HPSIM states Checking HTTP Server Status

Ivan KOVAC — Fri, 07 Jan 2005 07:48:54 GMT

Hello

Dave and Daniel wich version of HP SIM do you have installed.

I.

Re: HPSIM states Checking HTTP Server Status

Dave Byrum — Fri, 07 Jan 2005 11:20:26 GMT

I have SIM 4.2 version installed.

BTW, I did find the solution to the issue. For Windows 2003 you need to ENABLE the SNTP Trap service.

This should fix the issue. Well, did for me. Good luck to you all.

Dave

Re: HPSIM states Checking HTTP Server Status

tintin31 — Fri, 14 Jan 2005 05:46:04 GMT

For information, I have exactly the same problem today. Yesterday, I installed Netbackup client on the sim server, that's all.

And it appears errors on the application event just after the installation of this client.
So, I cannot access anymore localy or remotely Insight at the console.

So, have you find any solution about this problem?

Many thanks!!!

Re: HPSIM states Checking HTTP Server Status

Dave Byrum — Fri, 14 Jan 2005 12:13:30 GMT

For me, it was simply the SNMP trap server was not starting. But I would check each one of these service to make sure they are listed as "Started":

HP System Insight Manager
HP System Management Homepage
SNMP Trap Service

Hope it helps,
Dave

Re: HPSIM states Checking HTTP Server Status

tintin31 — Mon, 17 Jan 2005 03:54:44 GMT

All of them are started, thank you.