https://community.hpe.com/t5/server-management-systems/service-essentials-remote-support-pack/m-p/4093114#M29916 RSP uses HP SMH which is only supported on ProLiant Server. I did not know that it is supported on VM (SIM yes, but not RSP). As the ProLiant is not so expensive should be no issue. Most SIM Instalaltions are at customers allready haveing Proliants. Anyway, i have SIM + RSP running on a NetServer (only for testing). rms Fri, 02 Nov 2007 02:39:25 GMT Maurice Skubski_1 2007-11-02T02:39:25Z https://community.hpe.com/t5/server-management-systems/service-essentials-remote-support-pack/m-p/4093112#M29914 According to the documentation "Service Essentials Remote Support Pack" is only supported on HP Proliant or VMware ESX. I can't imaging any technical reasons for these restriction - would be great if HP could rethink such oldfashioned outdated porduct policy. Sat, 27 Oct 2007 10:55:51 GMT https://community.hpe.com/t5/server-management-systems/service-essentials-remote-support-pack/m-p/4093112#M29914 cscherb 2007-10-27T10:55:51Z https://community.hpe.com/t5/server-management-systems/service-essentials-remote-support-pack/m-p/4093113#M29915 I forgot to mention - I tried to install Service Essentials Remote Support Pack on non ProLiant hardware. Without success ... Sat, 27 Oct 2007 10:57:08 GMT https://community.hpe.com/t5/server-management-systems/service-essentials-remote-support-pack/m-p/4093113#M29915 cscherb 2007-10-27T10:57:08Z https://community.hpe.com/t5/server-management-systems/service-essentials-remote-support-pack/m-p/4093114#M29916 RSP uses HP SMH which is only supported on ProLiant Server. I did not know that it is supported on VM (SIM yes, but not RSP). As the ProLiant is not so expensive should be no issue. Most SIM Instalaltions are at customers allready haveing Proliants. Anyway, i have SIM + RSP running on a NetServer (only for testing). rms Fri, 02 Nov 2007 02:39:25 GMT https://community.hpe.com/t5/server-management-systems/service-essentials-remote-support-pack/m-p/4093114#M29916 Maurice Skubski_1 2007-11-02T02:39:25Z