topic Re: SIM no longer receiving alerts in Server Management - Systems Insight Manager

SIM no longer receiving alerts

WendyR — Wed, 31 Oct 2007 10:22:59 GMT

My SIM server stopped receiving snmp traps. I tried resetting the server and all the services are running. I have tried sending test traps from multiple servers, and it is not receiving them.

I checked the Event Logs and see this event -
Source: HP Systems Insight Manager
Event ID: 3
ERROR: TABLE SecurityNoticesData KEY noticeId may contain 176 entrie(s) not in table notices KEY noticeId

Followed by:
Source: HP Systems Insight Manager
Event ID: 3
176 entries fixed in TABLE SecurityNoticesData

Any ideas what I could check? I haven't changed any settings recently.. ???

Re: SIM no longer receiving alerts

Rob Buxton — Thu, 01 Nov 2007 02:43:45 GMT

You don't mention the OS HPSIM is installed on, but it uses the standard SNMP listener. I'd check that service is running.

There are a number of SNMP listeners available, you could install one of those on the HPSIM server, that would verify if the server is getting the traps.

Not too sure about those messages, can a DB check the database - not exhausted log file space or similar?

Re: SIM no longer receiving alerts

WendyR — Fri, 02 Nov 2007 14:29:18 GMT

Hi
I ended up calling HP support. The culprit was a manually discovered Windows domain controller I had added which broke everything. I removed the managed server and SIM started working again. I uninstalled SIM agent on the Windows DC and reinstalled them. Readded the server into SIM and it is ok. Must have been a corrupted SIM agent on that server.