topic Re: VCRM not downloading PSP 9.1 in Server Management - Systems Insight Manager

VCRM not downloading PSP 9.1

Rancher — Mon, 19 Nov 2007 09:51:42 GMT

Our VCRM will not download the new 7.91 PSP from HP. It did download it once, but the catalogue showed it as invalid. I deleted it from the repository but haven't been able to get it to download again. I thought maybe it was something on our end, so I deleted a couuple of the components from the repositoyr, then updated fro HP. The deleted compopnents were downloaded again just fine. Any ideas?
We have SIMS set up on a ML370 G4, running 2003, SP2. Thanks!

Re: VCRM not downloading PSP 9.1

Rancher — Mon, 19 Nov 2007 14:02:41 GMT

I have finally managed to get the PSP downloaded again but it still shows as an invalid PSP. I did some digging in the reporistory, and the PSP is 0 Kb! I am wondering now if this is an ussies with HP's catalogue.

Re: VCRM not downloading PSP 9.1

Rancher — Mon, 19 Nov 2007 14:04:04 GMT

Re: VCRM not downloading PSP 9.1

James ~ Happy Dude — Wed, 21 Nov 2007 11:55:54 GMT

Hello Rancher,
I believe on 19th there were issues with HP web servers. I guess you should have been able to download it fine now, or does the issue still persists ?

Regards.

Re: VCRM not downloading PSP 9.1

Rancher — Wed, 21 Nov 2007 12:33:49 GMT

Hi Happy Dude!

I just tried it again with the same results. The PSP downloaded, but shows a size of 0K. In the VCRM catalogue, it is flagged as an invalid support pack.

Re: VCRM not downloading PSP 9.1

James ~ Happy Dude — Wed, 21 Nov 2007 12:59:46 GMT

I see. Unfortunately, I cant try it now(at home.. relaxing..LOL); How about downloading & populating it Manually to repository ?

Regards.

Re: VCRM not downloading PSP 9.1

Rancher — Wed, 21 Nov 2007 13:42:53 GMT

I have it downloaded but I am sure there is more involved than just copying the executable to the repository?
I have just noticed something else odd. I went into the actual repository folder and some of my older PSP's are now also showing at 0 bytes. However, if I go through SIMS, I can access the components for that PSP. If I try to run the actual PSP exe though, I get the error message that it isn't a valid Win 32 application. The icons are different as well, looking like the command prompt icon instead of the "red package." I am wondering is I have some major corruption in the catalogue?

Re: VCRM not downloading PSP 9.1

James ~ Happy Dude — Wed, 21 Nov 2007 14:36:53 GMT

I have it downloaded but I am sure there is more involved than just copying the executable to the repository?
> YUP ! xtract/installation all drivers/agent has to be done.

I am wondering is I have some major corruption in the catalogue?
> I would think so..

Regards.

Re: VCRM not downloading PSP 9.1

James ~ Happy Dude — Wed, 21 Nov 2007 15:14:20 GMT

Heyy Rancher,
I think the DOWNLOAD is ok. I mean the whole 106 MB is intact.

Open the "System Management Homepage" for the server with VCRM on it. Click on "Version Control Repository Manager". Choose "Upload a Support Pack". Browse to your new support pack and click upload. Once you're done get out of VCRM. & check if that made any difference.

Regards.

Re: VCRM not downloading PSP 9.1

Rancher — Mon, 26 Nov 2007 10:37:08 GMT

Happy Dude,
Following your procedure to upload the support pack through the VCRM worked like a charm. Thank you SO much!!!!

Re: VCRM not downloading PSP 9.1

James ~ Happy Dude — Mon, 26 Nov 2007 12:09:52 GMT

Great to know that I helped !!
Happy Dude... is HAPPY !!

;)