topic Re: VCA Missing Inventory in Server Management - Systems Insight Manager

VCA Missing Inventory

Ryan Kather — Wed, 16 Jan 2008 21:59:19 GMT

I have about 24 servers running PSP 7.90 (and one 7.91) on SUSE Linux Enterprise Server 9 SP3 (x86). Of these about half work fine with Insight Manager and report their complete PSP inventory. The other half only show the VCA agent version.

The VCA log indicates; vca-task The ProLiant Insight Agents are not installed or running, so inventory data is not available.

Only I've verified that the Insight agents on the server are running... HPASM is started HPSHM etc... is there a specific process I'm missing? What would cause this issue?

Thanks for any help,
Ryan

Re: VCA Missing Inventory

Rich Purvis — Thu, 17 Jan 2008 19:31:24 GMT

If you go to one of the systems that is exhibiting the problem. What does the System Management Homepage look like? Browse to port Http-2301 or https-2381 and look to see if any data is displayed in SMH. There used to be an installed software list in the SMH - does that page show up? This would be a good indicator of whether or not the agents are running and providing data properly.

-Rich

Re: VCA Missing Inventory

Ryan Kather — Thu, 17 Jan 2008 21:24:22 GMT

I thought I replied to you, but apparently I didn't confirm. I can login to https://server:2381 and the SMH comes up fine. Everything looks green. If I head into the Version Control Agent screen Software Status is Green but the only installed software listed is the VCA.

The VCA log says that "The Proliant Insight Agents are not Installed or Running, so inventory data is not available.".

I've attached a zip with screenshots.

Thanks for the help.

Re: VCA Missing Inventory

Jose Vicente Mondejar — Tue, 05 May 2009 16:51:51 GMT

Have you solved this problem? I'm having the same message in the VCA logs

Thank you

Re: VCA Missing Inventory

Predator — Wed, 06 May 2009 10:32:09 GMT

Hi,

If the problem is not solved then try configuring the snmp and restart VCA agent.
keep in mind, hpasm is running.

Thanks
Predator

Re: VCA Missing Inventory

Jose Vicente Mondejar — Wed, 06 May 2009 12:42:34 GMT

Problem solved,
thank you

Re: VCA Missing Inventory

Hardware Support — Tue, 19 May 2009 06:27:36 GMT

Hi,

Can you give me a short description, what the cause was and what you've done?

Thanks, Andre

Re: VCA Missing Inventory

Jose Vicente Mondejar — Tue, 19 May 2009 07:08:50 GMT

There was a problem in the script to run the snmp daemon.
Looking in the logs I found that it had not the right parameters. I corrected it and now that works.

File /etc/init.d/snmpd had the following line :
OPTIONS="-Ls 5 d -Lf /dev/null -p /var/run/snmpd.pid -a"

And I removed the "d":
OPTIONS="-Ls 5 -Lf /dev/null -p /var/run/snmpd.pid -a"