topic SSH Authorization issue Cannot run mxagentconfig in Server Management - Systems Insight Manager

SSH Authorization issue Cannot run mxagentconfig

John E. Heffner — Mon, 24 May 2004 16:16:22 GMT

I have been working on SSH to get custom commands to work HP SIM and 2003 and I keep getting
EXCEPTION CLASS: com.hp.mx.dtf.sshClient.MxSshFailedConnectionException
EXCEPTION: Unable to contact the SSH server on node "server.name.com". I have gone through the 2003 workaround, other responses to forum questions and the HP SSH documentation troubleshooting section. I have, at this point, uninstalled and re-installed SSH. When I get to the point to run mxagentconfig I get a message Saying failed with exception. In gui it tells me it cannot connect to ssh server. I simply want to run a custom command. ALso, sorry this is long, in SIM System Page I get this now
WBEM:2.6, SNMP:1.0, SSH:Access Denied -- host key may have changed, SMH:1. But I cannot run mxagent config using domain name or local administrator.

Re: SSH Authorization issue Cannot run mxagentconfig

Scott Shaffer — Wed, 02 Jun 2004 14:58:33 GMT

Forgive me, but might there be a domain or system policy that doesn't allow remote access? I assume you've checked this (I believe it is in the white paper) but this is the #1 issue with Windows Server 2003.

Re: SSH Authorization issue Cannot run mxagentconfig

John E. Heffner — Thu, 03 Jun 2004 10:09:16 GMT

Can you be more specific ? I have been throught the 2003 workaround paper and the HPSIM SSH document. I can also putty from my desktop to the CMS. I have also just installed 4.1 and have authentication issues.

Re: SSH Authorization issue Cannot run mxagentconfig

So Def — Wed, 04 Aug 2004 10:49:33 GMT

Did you ever resolve this? I have the same problem with Sim.

Re: SSH Authorization issue Cannot run mxagentconfig

Cip Dacanay — Tue, 14 Dec 2004 13:19:47 GMT

I go into the admin documents and settings directory, delete the .ssh directory and use mxadminconfig to reconnect. It looks like it hangs but give it time and it will recreate the .ssh directory and you should be able to connect. In SIM 4.2 I think you have to do something different can't remember what though.