topic Re: email Notification in Server Management - Systems Insight Manager

email Notification

Boucq — Thu, 31 Jan 2008 14:31:56 GMT

Hi,

I can't find the way to set up my Systems Insight Manager (C.05.01.00.02) so it sends e-mail when there's a minor or major health status on a server...Or maybe it's just not possible as it's not considered as an event ?

Thanks in advance for your help.
Regards,
Eric

Re: email Notification

Rancher — Thu, 31 Jan 2008 14:47:26 GMT

Go to Options, events, automatic event handling, new task. Select the name of the task and click next. For the collection, select use event attributes that I will specify and click next. Now you can specify the level of severity (minor, major) for your alerts. THen just finish the wizard.

Re: email Notification

Boucq — Thu, 31 Jan 2008 14:57:24 GMT

Thanks but I've tried that. It doesn't work.
I have servers with major health status and the automatic event I created doesn't detect anything.
Is there a special setup needed on the servers/agents ?
Thanks.

Eric.

Re: email Notification

Boucq — Thu, 31 Jan 2008 17:27:15 GMT

In fact, I see the correct health status on my insight management console so I guess the snmp trap is sent correctly.
The problem is that I don't get any email.
The even I created is:

Events: severity is Major

On the other side, when a server reboots, another automatic event set up as
"event type is Systems Insight Manager Events and type name is System is unreachable
"
works and I receive an email.

Re: email Notification

Carlsberg — Fri, 01 Feb 2008 08:02:55 GMT

Hi ,
Check your SNMP settings , that's where the problem most likely is.

Unreachable events that you receive come from the status poll ( ping ).

Re: email Notification

Boucq — Fri, 01 Feb 2008 15:04:51 GMT

I think the SNMP setting is ok. Otherwise I wouldn't get the right health status on my insight management console

Re: email Notification

Boucq — Mon, 04 Feb 2008 15:21:42 GMT

Could there be a link with the .MIB files ?