https://community.hpe.com/t5/server-management-systems/ilo-traps/m-p/4141375#M31253 Hi. Is there any way to include the iLOs as remote support eligible? <BR />OSEM seems to stall any system that is not shown in the remote support eligible view. <BR />Also mentions this in the release notes of the latest version. <BR /><BR />However, we have the iLOs set to forward SNMP traps on out systems, especially those in the DMZ. <BR />For example we have Box1. Traps gets sent by the iLO instead of OS. iLO name is Box1-rib. <BR />Trap from OS, gets picked up by it's iLO and sent to SIM and OSEM fine. <BR />But then stalls. <BR /><BR />So the faults get to SIM and OSEM, but no support call is ever initiated. <BR /><BR />Is there a way to make this work now or is this something HP will be including in the near future? <BR /><BR />Otherwise, the trap forward option on the iLOs are almost not worth using. <BR /> Wed, 06 Feb 2008 17:53:47 GMT Bruce Stiver 2008-02-06T17:53:47Z https://community.hpe.com/t5/server-management-systems/ilo-traps/m-p/4141375#M31253 Hi. Is there any way to include the iLOs as remote support eligible? <BR />OSEM seems to stall any system that is not shown in the remote support eligible view. <BR />Also mentions this in the release notes of the latest version. <BR /><BR />However, we have the iLOs set to forward SNMP traps on out systems, especially those in the DMZ. <BR />For example we have Box1. Traps gets sent by the iLO instead of OS. iLO name is Box1-rib. <BR />Trap from OS, gets picked up by it's iLO and sent to SIM and OSEM fine. <BR />But then stalls. <BR /><BR />So the faults get to SIM and OSEM, but no support call is ever initiated. <BR /><BR />Is there a way to make this work now or is this something HP will be including in the near future? <BR /><BR />Otherwise, the trap forward option on the iLOs are almost not worth using. <BR /> Wed, 06 Feb 2008 17:53:47 GMT https://community.hpe.com/t5/server-management-systems/ilo-traps/m-p/4141375#M31253 Bruce Stiver 2008-02-06T17:53:47Z