topic iLo's monitored through RSP in Server Management - Systems Insight Manager https://community.hpe.com/t5/server-management-systems/ilo-s-monitored-through-rsp/m-p/4145009#M31329 Is there any way to include the iLOs as remote support eligible? <BR />OSEM seems to stall any system that is not shown in the remote support eligible view. <BR />Also mentions this in the release notes of the latest version. <BR /><BR />However, we have the iLOs set to forward SNMP traps on out systems, especially those in the DMZ. <BR />For example we have Box1. Traps gets sent by the iLO instead of OS. iLO name is Box1-rib. <BR />Trap from OS, gets picked up by it's iLO and sent to SIM and OSEM fine. <BR />But then stalls. <BR /><BR />So the faults get to SIM and OSEM, but no support call is ever initiated. <BR /><BR />Is there a way to make this work now or is this something HP will be including in the near future? <BR /><BR />Otherwise, the trap forward option on the iLOs are almost not worth using. <BR /> Thu, 14 Feb 2008 12:35:30 GMT Bruce Stiver 2008-02-14T12:35:30Z iLo's monitored through RSP https://community.hpe.com/t5/server-management-systems/ilo-s-monitored-through-rsp/m-p/4145009#M31329 Is there any way to include the iLOs as remote support eligible? <BR />OSEM seems to stall any system that is not shown in the remote support eligible view. <BR />Also mentions this in the release notes of the latest version. <BR /><BR />However, we have the iLOs set to forward SNMP traps on out systems, especially those in the DMZ. <BR />For example we have Box1. Traps gets sent by the iLO instead of OS. iLO name is Box1-rib. <BR />Trap from OS, gets picked up by it's iLO and sent to SIM and OSEM fine. <BR />But then stalls. <BR /><BR />So the faults get to SIM and OSEM, but no support call is ever initiated. <BR /><BR />Is there a way to make this work now or is this something HP will be including in the near future? <BR /><BR />Otherwise, the trap forward option on the iLOs are almost not worth using. <BR /> Thu, 14 Feb 2008 12:35:30 GMT https://community.hpe.com/t5/server-management-systems/ilo-s-monitored-through-rsp/m-p/4145009#M31329 Bruce Stiver 2008-02-14T12:35:30Z