https://community.hpe.com/t5/server-management-systems/problem-with-sim-and-dmz-agents/m-p/3288452#M3148 Hi group.<BR /><BR />I have a problem with our SIM server.<BR />out CIM7 servere recently crashed and I decided to upgrade to SIM4. installation was smooth, and all internal resources where manually added. I am having problems with the DMZ servers though. I add by ip address but all servers fail with "HW Status RED from ping". We have the same ports open as we did for CIM7, as well as ping (tcp7 / ICMP), the SNMP ports 161/162, the WMI proxy, 2301, 2381, etc. I am running out of ideas. I tried adding through a host file without luck - same error.<BR />I read through the forum in search of a hint, but all suggestions listed here doesn't help.<BR />I can ping from the CMA to the agent, both forward and reverse.<BR /><BR />I find it rather annoying that I cannot just add a resource by ip without pinging it though, if the ping is all that keeps me from working.<BR /><BR />Does anybody know what the CMA does for discovery - the firewall records the echorequest from the server to the agent but no further traffic is recorded - <BR /><BR />Help greatly appreciated.<BR /><BR />thanks<BR />Christian Thu, 27 May 2004 06:26:55 GMT Christian Langgaard 2004-05-27T06:26:55Z https://community.hpe.com/t5/server-management-systems/problem-with-sim-and-dmz-agents/m-p/3288452#M3148 Hi group.<BR /><BR />I have a problem with our SIM server.<BR />out CIM7 servere recently crashed and I decided to upgrade to SIM4. installation was smooth, and all internal resources where manually added. I am having problems with the DMZ servers though. I add by ip address but all servers fail with "HW Status RED from ping". We have the same ports open as we did for CIM7, as well as ping (tcp7 / ICMP), the SNMP ports 161/162, the WMI proxy, 2301, 2381, etc. I am running out of ideas. I tried adding through a host file without luck - same error.<BR />I read through the forum in search of a hint, but all suggestions listed here doesn't help.<BR />I can ping from the CMA to the agent, both forward and reverse.<BR /><BR />I find it rather annoying that I cannot just add a resource by ip without pinging it though, if the ping is all that keeps me from working.<BR /><BR />Does anybody know what the CMA does for discovery - the firewall records the echorequest from the server to the agent but no further traffic is recorded - <BR /><BR />Help greatly appreciated.<BR /><BR />thanks<BR />Christian Thu, 27 May 2004 06:26:55 GMT https://community.hpe.com/t5/server-management-systems/problem-with-sim-and-dmz-agents/m-p/3288452#M3148 Christian Langgaard 2004-05-27T06:26:55Z https://community.hpe.com/t5/server-management-systems/problem-with-sim-and-dmz-agents/m-p/3288453#M3149 Ping (ICMP) is required - but it appear that this is working if you said that you can ping both servers from each other.<BR /><BR />Note that in 4.1 you can use a port 80 check (HTTP) instead of Ping for servers in the DMZ if you want.<BR /><BR />I can't see why HP SIM can't manage those servers if IM7 could. You might want to call into support and see if they can help. Wed, 02 Jun 2004 17:27:07 GMT https://community.hpe.com/t5/server-management-systems/problem-with-sim-and-dmz-agents/m-p/3288453#M3149 Scott Shaffer 2004-06-02T17:27:07Z