topic Re: p-class enclosure problems in Server Management - Systems Insight Manager

p-class enclosure problems

Joel Coulson — Fri, 04 Apr 2008 16:41:49 GMT

HP sim shows the enclosure, but won't populate it with any blades. Rack and blade firmware are all at current levels. All ILOs have been discovered. Oddly enough, all the blades, except one, used to show up in the enclosure. But, for other reasons, I deleted all discovered systems and started over. Everything was re-discovered ok, except for the p-class enclosure. It was discovered, but shows health status as unknown, and is empty. The c-class and blades therein came back fine. Not sure what I missed on the p-class? I deleted it several times and rediscovered,but same result each time.

Re: p-class enclosure problems

Change_happens — Sat, 05 Apr 2008 08:43:26 GMT

are u discovering server ip's and iLO ips both of pclass servers?

Re: p-class enclosure problems

Joel Coulson — Mon, 07 Apr 2008 11:01:31 GMT

I'm discovering the ILO IPs and currently only two of the blade server IPs. Previously, I discovered only the ILO range. When it was working, discovering only the ILO range popluated the enclosure. HP sim knew there was stuff there, but without discovering the server IPs, it didn't know anything about them except blade model and stuff it could get from the ILO. No clue why it won't populate now based on just the ILO IPs as it did before.

Re: p-class enclosure problems

Change_happens — Mon, 07 Apr 2008 12:43:15 GMT

ur iLO's are association with ur servers after discovering blade IPs?

Re: p-class enclosure problems

V Deepak Kumar — Mon, 07 Apr 2008 15:32:19 GMT

a) Did you checked "Discover server when its Mp is discovered" option in "Discovery settings" in discovery page. This will create logical blades and associate it with its MP when the MP is discovered.
b) Make sure iLO gives a proper xml reply http://iloIP/xmldata?ietm=all
c)Now when you discover the server with its IP address, SIM would associate it with the iLO depending on its serial number thats obtained from SNMP support on the server, so make sure SNMP settings are enabled on the managed node [SNMP service is running , and "Accepts SNMP packets from all hosts" is enabled].
d) Make sure the server has a unique UUID configured .
e) Make sure the server UUID matches with that returned from iLO XML query.

Hope this will solve your problem.
Thanks
Deepak

Re: p-class enclosure problems

Joel Coulson — Mon, 07 Apr 2008 16:48:25 GMT

maybe we are getting to the root of the problem. Of 12 blades, only 5 have a UUID listed in the ILO server status page. I was unable to get any xml replies. No errors, just IE cannot display the webpage. Sounds like I have some work to do. Where should I start.

Re: p-class enclosure problems

Change_happens — Tue, 08 Apr 2008 04:44:29 GMT

See if iLO has got old firmware? upgrade to latest and check reply.
If they still didn't show the UUID this may happen ur server dont have that then u have to set it manually by going into BIOS just make sure uniqueness.

I am sure by upgrading to iLO will solve ur issue it looks old or corrupted f/w of iLO.

Thanks,
Ajay

Re: p-class enclosure problems

V Deepak Kumar — Wed, 09 Apr 2008 08:33:38 GMT

The attached doc has the details on setting UUID on server and enable XML replies on the ILO. Hope this helps.
Thanks
Deepak

Re: p-class enclosure problems

Joel Coulson — Wed, 09 Apr 2008 16:41:12 GMT

I tried to narrow the scope to see if I can pinpoint the issue. Reinstalled SIM and created new DB. discovered only the leftmost ILO and its associated server, with same result:

BL25p firmware 1.91
P-class enclosure firmware 2.40
Has UUID and does get xml reply

still I get only the attached.

Re: p-class enclosure problems

V Deepak Kumar — Thu, 10 Apr 2008 07:42:24 GMT

Ok,
1) Is the ILO associated with the server?
2) Is the server associated with the enclosure?
3) Once the server is associated with the iLO, for a server to comeup in picture its solt number [You can check that in system page , association section of server]. Slot information is picked from SNMP support on the server. So make sure
a) SNMP service is running on the server. and make sure the server setting "Accept SNMP packets from all hosts" is enabled.
b) SNMP community string is public
c) Servers have latest PSP versions
Slot information is picked from OID : 1.3.6.1.4.1.232.22.2.4.1.1.1.8

Hope this helps.
Thanks
Deepak

Re: p-class enclosure problems

V Deepak Kumar — Fri, 11 Apr 2008 13:20:55 GMT

Did the solution worked?
Thanks
Deepak

Re: p-class enclosure problems

asc_3 — Thu, 17 Apr 2008 10:51:49 GMT

Hi Joel,

Did you discover the ILO with the option "Discover the Server when its Integrated Lights out is discovered"?

The Status is empty/disabled, because the physical server(IP's) are not discovered or properly associated to the enclosure.

Re: p-class enclosure problems

Joel Coulson — Tue, 22 Apr 2008 17:48:12 GMT

sorry, was out on vacation. I do have the option check to automatically discover server when ilo discovered. I've deleted and rediscovered many times. Lastly, I've deleted everything and discovered only 1 ilo in the enclosure. SIM sees the enclosure, knows its a P-class. However, it does not see a Rack. the rack only shows up if I discover something in the c-class enclosure, which shares the rack with the p-class. should sim be able to detect the rack with my discovery of just one ILO? I do see a rack name in the xml reply if the discovered ILO.

Re: p-class enclosure problems

Joel Coulson — Wed, 23 Apr 2008 11:53:13 GMT

I should have noticed this earlier, but enclosure2 is unnamed and has no serial number (see attached), which is probably why sim is not seeing it. To rememdy this, I ssh'd into the ilo and tried to put serial numbers with SET ENCLOSURE SERIAL_NUMBER "" command, got the following errors. I attempted to put in a 10-digit number per the instructions. Here is a example of what happens. I've tried various formats

hpiLO-> SET ENCLOSURE SERIAL_NUMBER 9872345098
status=2
status_tag=COMMAND PROCESSING FAILED
error_tag=COMMAND ERROR-UNSPECIFIED
Invalid target.

Re: p-class enclosure problems

Change_happens — Fri, 16 May 2008 13:03:33 GMT

set /map1/blade/rack/enclosure(N)/ser=9872345098

Should work!