topic Re: Can't add a machine (already exist) in Server Management - Systems Insight Manager

Can't add a machine (already exist)

vgerdes — Tue, 10 Jun 2008 08:26:33 GMT

Hi there,

I just installed Systems Insight Manager 5.2 with SP1 and discovered my machines.

I miss one machine in the list "All systems", when I try do add it manually, SIM said "A system already exists with the name you provided"

But it is not shown!

I can see the machine with mwnode at the console. I saw, that the machine has a Device Type "Other". Could this be the problem, why it is not shown under "All systems"?

What can I do?

Thanks for your help

Volker

Re: Can't add a machine (already exist)

JKytsi — Tue, 10 Jun 2008 14:42:00 GMT

well ...remove it and rediscover for example.

Re: Can't add a machine (already exist)

Joe G — Tue, 10 Jun 2008 18:01:48 GMT

Check that your discovery filters are set to discover unknown and unmanaged. I normally make this change when I'm trying to troubleshoot or find a system. My guess is you'll find it once the filter is set correctly. Once you figure out the problem and get it corrected you might want to set the filters back

Re: Can't add a machine (already exist)

vgerdes — Wed, 11 Jun 2008 04:58:39 GMT

I deletd and rediscovered it more than once. It is not shown under "All Systems" or anywhere else, but it is in the database, which I can see with the "mxnode" at the command line.

I have no discovery filters activ. And as I said before, the machine is discovered from the system but is not shown.

I can delete it with the tool and rediscover it. Then the system also shows me, that it is adding one machine and when I start der discovering a second tine, the system told me, that there is already a machine with this name. But he didn't show it ...

I think it has something to do with the device type of the machine. It has a status type "other" which is not listed in any type list. Maybe this is the reason why it is not shown.

I have no idea .....

Re: Can't add a machine (already exist)

sandeep_raman — Thu, 12 Jun 2008 06:40:00 GMT

hi there,

* paste the output of mxnode -ld ip-of-the-device
* whats the device you are trying to add
* enable discovery filters and select:
application
desktop
kvm switch
mp
partition
printer
server
storage device
switch
ups
unknown
unmanaged

Limit discovery to systems which meet the following criteria:

Any system that matches the above filter

* search by ip address and it might be listed now

regards,

/srh

Re: Can't add a machine (already exist)

vgerdes — Thu, 12 Jun 2008 06:53:26 GMT

You are my hero !!!!!

After configuring the filter the server is in the list!

THANKS !!!

Volker

Re: Can't add a machine (already exist)

sandeep_raman — Thu, 12 Jun 2008 12:10:26 GMT

thats cool, how about some points now ;-)

/srh

Re: Can't add a machine (already exist)

vgerdes — Thu, 12 Jun 2008 12:16:57 GMT

ups, sorry, never saw that!

You got some :-)