topic Rack View and BL45p G2 in Server Management - Systems Insight Manager

Rack View and BL45p G2

SJO EGGER — Thu, 12 Jun 2008 07:04:32 GMT

Hi all,

we've got 2 BL45p G2 in our Racks.
Everything is fine, but rack view displays the picture of an BL25 instand of a BL45, one half of the enclorsure slots is displayed as empty.

Has anyone an idea how to correct this error? The lastest firmware releases are installed already.

Re: Rack View and BL45p G2

Change_happens — Thu, 12 Jun 2008 12:25:27 GMT

Delete the system and its associated iLO and then re-discover both again? -It should work fine.
did u recently put this server or in first time its coming wrong? any recent f/w upgrade on iLO?

Re: Rack View and BL45p G2

SJO EGGER — Fri, 13 Jun 2008 04:15:13 GMT

The server is displayed in this way since the first time we put it into the rack. ILO - Firmware has been upgraded to 1.50 yesterday. I deleted server and ilo right now and discovered both. Result is the same. The server icon is still a BL25p instead of a BL45 G2.

Re: Rack View and BL45p G2

V Deepak Kumar — Fri, 13 Jun 2008 05:06:43 GMT

To get to know the excat iLO that is causing this issue you can do the following, Although quite big:
1) The information about slot number and number of slots occupied by a blade is given by ILO ICMB query on the enclosure.

2) Fire http://iloip/xmldata?item=all
3) Go the RK_TPLGY tag and get the ICMB address of the enclosure using the serial number of the enclosure
4) Fire http://iloip/xmldata?item=icmb&addr=ADDRESS_FROM_STEP_3
5) For each server there will be a ServerComponent tag which will have NUM_SLOTS_X and NUM_SLOTS_Y and Location [Slot Number]
6) Now based on the slot number of the server, get the ServerComponent tag and check that it has NUM_SLOTS_X = 2 and NUM_SLOTS_Y = 1 , If not then this iLO is having an error and then you will need to upgrade the firmware of this ILO to the latest firmware.

You can reduce your effort to catch the corrput ilo firmware by discovering only the devices in your corrupt enclosure [Servers and ILOs].
Hope this helps.

Just rediscovring all the devices might not help becuase the iLO that is picked up to draw the enclosure picture view might again be the same iLO that has the wrong information as shown in above steps. So best thing would be to find the bad iLO and update its firmware to latest.
Thanks
Deepak

Re: Rack View and BL45p G2

SJO EGGER — Fri, 13 Jun 2008 05:34:57 GMT

Hi Deepak,

thanks for you hints. This is the output i receive from xmldata
-
2
2
8
Good
Good
0054
10.2.162.106

The latest ILO-Firmware is installed. But is NUM_SLOTS_Y 2 not correct? A BL45 is 2 slots wide.
I reinstalled the 1.5 Firmware, but nothing chances.
Alex

Re: Rack View and BL45p G2

SJO EGGER — Fri, 13 Jun 2008 05:42:11 GMT

Both of our 2 BL45 G2 have this information listed in ILO
This information
-
2
2
and only our BL45 G2 have this issue that they are display as an BL25 in Rack View.
We don't have the problems with our BL45 G1.

Re: Rack View and BL45p G2

Pieter 't Hart — Fri, 13 Jun 2008 06:23:21 GMT

as in the previoous post :
"becuase the iLO that is picked up to draw the enclosure picture view might again be the same iLO that has the wrong information as shown in above steps. So best thing would be to find the bad iLO and update its firmware to latest."

Have you updated ALL the FWs?
Especially check the G1s as the may not recognice their family-member correctly.

Re: Rack View and BL45p G2

SJO EGGER — Fri, 13 Jun 2008 06:56:36 GMT

The Firmware for all Servers are State of the Art.

1 BL45G1 - 1.92
3 BL25G1 - 1.92
1 BL45G2 - 1.50
Enclosure - 2.40

I don't think that the ILO Firmware is the Problem. ILO provides the correct informations for this slot.
-
2
2
The BL45 G2 is two slots wide. So this is correct.
If i'm correct Rack View should use the server_2X_2Y.gif but it displays the server_1X_2Y.gif

Alex

Re: Rack View and BL45p G2

SJO EGGER — Fri, 13 Jun 2008 07:06:22 GMT

sorry, wrong picture added - this is the correct overview of the enclosure.

Re: Rack View and BL45p G2

Pieter 't Hart — Fri, 13 Jun 2008 07:47:04 GMT

Have you tried to access the rack using the ILO ip-adress of another server in this rack to see if this produces the same or another image?

from page 123 of document : http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00294268/c00294268.pdf

i would suggest using the GET_TOPOLOGY command.
see what prod_id's are returned for all the servers in the rack.
I think the prod_id is used for selecting the image, not the num_slots info.
if the real BL25 show different than the BL45pG2 than the wrong image (or a default image) is shown for this prod_id.
As there is a write-mode you might try to edit this database. Or maybe removing the server and redetecting may solve this.

Re: Rack View and BL45p G2

Pieter 't Hart — Fri, 13 Jun 2008 08:41:24 GMT

Hi Alex,
I took a fresh look at the attached images,
but am I right this is not an ILO-picture, but an HPSIM presentation of the enclosure?

You may have to rediscover the system in HPSIM to display the right image. You may even have to update HPSIM instead of firmware to let it recognize the model of these servers.

Re: Rack View and BL45p G2

SJO EGGER — Fri, 13 Jun 2008 08:47:49 GMT

Sorry, i didn't mention by now. I don't mean the Rack View integrated in ILO. There is everything ok. I'm having the Problems with the Rack View of the Systems Insight Manager.

Your idea with the ProductID sounds very good.

How can i start the xml on the ILO, or what do i have to do with the xml. I'vd never used the command line interface by now.

Re: Rack View and BL45p G2

SJO EGGER — Fri, 13 Jun 2008 08:51:12 GMT

Hi Pieter,

i have deleted and rediscoverd the BL45 G2 for about hunderts of time :) It's allways the same. HP Systems Insight Manager is State of the Art - Version 5.2 with SP1.
Extensions for HP SIM on Microsoft Windows 1.0
HP BladeSystem Integrated Manager 3.3
HP Insight Control Management 2.20
HP Insight Power Manager 1.40
HP Performance Management Pack 4.7
HP Server Migration Pack 2.2
HP Virtual Machine Management Pack 3.1
Insight Control Environment Advisor 2.20
ProLiant Essentials Vulnerability and Patch Management Pack 2.2.0
Remote Support Configuration and Services 1.0

Re: Rack View and BL45p G2

SJO EGGER — Fri, 13 Jun 2008 09:35:14 GMT

I think the PROD_ID is correct.
0054
and is unique in this enclosure.
PROD_ID 0022 = BL25p G1
PROD_ID 0023 = BL45p G1

Re: Rack View and BL45p G2

Pieter 't Hart — Fri, 13 Jun 2008 10:54:42 GMT

You were looking in the right direction
HP-sim only has server_1x_2y etc. images in directory
:\Program Files\HP\Systems Insight Manager\hpwebadmin\webapps\ROOT\mxportal\bladeime\skin\images\p-class\frontview\server

the database has a table deviceDimensionInfo wich registers the slotsused characteristics.

Removing from and rediscover the server in HPSIM should populate this table, i'm not sure if it's wise to edit this manually.

Re: Rack View and BL45p G2

SJO EGGER — Fri, 13 Jun 2008 11:25:40 GMT

i also remove and rediscoverd the bl45 g2 for more the ten times by now. results are the same - it's still a picture of an bl25.
in the image folder i've also got server_2x_2y.gif -- see attached picture.

but your right - the direction is definitely right.