topic Re: Server health Status in Server Management - Systems Insight Manager

Server health Status

James D'Amico — Mon, 15 Dec 2008 16:04:04 GMT

hey all --

Here is my issue. On many servers I am monitoring, The server health status is considered MAJOR. However when I go to the system management homepage everything is green and fine. How do you change the Health Status to be green??

Re: Server health Status

Adrian Clint — Mon, 15 Dec 2008 16:30:24 GMT

Have you cleared or deleted the history of the health status.
Even if you fix something... a previous alert still shows unless you clear or delete it.

Re: Server health Status

James D'Amico — Mon, 15 Dec 2008 16:34:29 GMT

when I clear all of the events it clears the status for "Aggregate Even Status" colum. not the Server health colum. is there a separate area to go to to clear the sserver health status?

Re: Server health Status

marsh_1 — Mon, 15 Dec 2008 18:32:09 GMT

AFAIK it should change by itself. you could try disabling/enabling monitoring for one of the systems affected to see if it rechecks the health status or even delete and rediscover but you should'nt have to !

anyway good luck hope this helps

Re: Server health Status

James D'Amico — Mon, 15 Dec 2008 18:42:40 GMT

Thanks guys. It wasn't clearing because the data sourse wasn't pointed to snmp. Once I changed it to snmp, i had to disable ilo ports cause it was detecting loop back failed. Once I disabled the ilo ports and snmp was configured as the data sourse...everything is now displayed properly.

Re: Server health Status

Rob Buxton — Mon, 15 Dec 2008 20:23:20 GMT

An alternate to disabling the ILO port is to remove the Remote Insight Agent. From Control panel - HP Management Agents GUI.

Re: Server health Status

jaywardhan — Wed, 17 Dec 2008 10:45:26 GMT

Consider marking all the entries under Integrated Management Logs as repaired.