topic Remote Support Client on hosted VM in Server Management - Systems Insight Manager

Remote Support Client on hosted VM

MaierCH — Thu, 22 Jan 2009 16:18:45 GMT

Hello @all,

can i use the remote support client with hp-sim on a hosted virtual machine that i can send hp eva service event´s to the hp support center ??
i only want to use the automatic service notification and not all the features from the HP Service Essentials Remote Support Pack.

The online pdf advice that The Service Essentials Remote Support Pack does NOT support being hosted on Virtual Systems.

regards

chris

Re: Remote Support Client on hosted VM

David Claypool — Thu, 22 Jan 2009 16:24:37 GMT

That is correct.

Re: Remote Support Client on hosted VM

MaierCH — Thu, 22 Jan 2009 16:29:52 GMT

hi david,

are there now chance that the remote support client is running on the vm ??

thanks

best regards

chris

Re: Remote Support Client on hosted VM

Peter Stankiewitz — Fri, 13 Feb 2009 10:45:24 GMT

Hello David,

did you know if HP will support RSP under VM in the next future?

Because a dual quadcore 3GHz is not the right host for the monitoring software.

Regards Peter