topic Re: I get email alerts when I Log onto System management h/page in Server Management - Systems Insight Manager

I get email alerts when I Log onto System management h/page

Peter Stringer — Wed, 04 Feb 2009 15:41:45 GMT

I am using HP SIM 4.2 SP2. I get email alerts from time to time e.g disk has failed/redundant power failure - this works

However I only get emails about Critical firmware updates after I have actually logged onto the system management hompage of an individual server. For example today i looged onto a servers hompage then I went to the Version control agent to take a look. I then get an email telling me there is an urgent firmware update.

Surely I shouldn't have to log on to the hompage to get this- I should be getting emailed automatically? Is this a bug?

Has anybody else got this issue?

Re: I get email alerts when I Log onto System management h/page

MattLavallee2 — Thu, 05 Feb 2009 00:40:57 GMT

Is your SIM software polling active? It sounds like you're only getting traps and that the polling process isn't running.

-Matt

Re: I get email alerts when I Log onto System management h/page

Peter Stringer — Thu, 05 Feb 2009 09:37:11 GMT

Software version status polling ( if this is what you mean) is a task that is created by default when you install HP sim and it runs once a week. Looking at it it has been running fine, but I can't really think this is the problem. Maybe I should set it to run every day?

Re: I get email alerts when I Log onto System management h/page

MattLavallee2 — Fri, 06 Feb 2009 05:17:05 GMT

Hi Peter -

You should set it to however often you are receiving Repository updates (obviously running after the updates occur).

Once a week is the default, but by that standard you will only get the critical update traps once a week as well -- quite possibly almost two weeks later if the run dates are backwards (i.e., polling runs the night before Repository updates).

Running them both nightly will ensure you have an up-to-date repository and alerts within 24 hours of an update.

-Matt

Re: I get email alerts when I Log onto System management h/page

Peter Stringer — Fri, 13 Feb 2009 12:50:50 GMT

That still doesn't expalain why I get email alerts when I log into individual servers system management homepage

Re: I get email alerts when I Log onto System management h/page

MattLavallee2 — Fri, 13 Feb 2009 13:09:17 GMT

As far as I can tell, the VCA has an issue sending WBEM indications on its own and won't do so until you've logged in to the interface via SMH. Note that the same problem does not occur if you switch to SNMP for the SHM data source.

-Matt

Re: I get email alerts when I Log onto System management h/page

Peter Stringer — Fri, 13 Feb 2009 13:31:59 GMT

"As far as I can tell, the VCA has an issue sending WBEM indications on its own and won't do so until you've logged in to the interface via SMH. Note that the same problem does not occur if you switch to SNMP for the SHM data source."

How do you switch from wbem to snmp?

Re: I get email alerts when I Log onto System management h/page

MattLavallee2 — Fri, 13 Feb 2009 13:40:26 GMT

Settings -> System Management Homepage -> SMH Data Source

Re: I get email alerts when I Log onto System management h/page

Peter Stringer — Fri, 13 Feb 2009 14:30:23 GMT

I am running HP SIM 4.2, looking at the console home page I can't see settings? All i have is tools-deploy-configure-diagnose-optimize-reports-logs-options and help.

Re: I get email alerts when I Log onto System management h/page

MattLavallee2 — Fri, 13 Feb 2009 14:44:03 GMT

Sorry, in the System Management Homepage on the systems. You can also run a Configure or Repair Agents task to change the setting globally.