topic Remote Insight/ Integrated LightsOut Interface Error (9006) in Server Management - Systems Insight Manager

Remote Insight/ Integrated LightsOut Interface Error (9006)

Terence Ng — Sun, 15 Feb 2009 05:00:22 GMT

I was using HP SIM 5.0 previously, then I upgraded 5.0 to v5.30 four days ago.

In the past several days, four differnt servers, namely BL460c, DL380/G5, etc. have "(SNMP) Remote Insight/ Integrated LightsOut Interface Error (9006)" logged in the HP SIM 5.3.

The full description is
"Event description: Remote Insight/ Integrated Lights-Out Interface Error. The host OS has detected an error in the Remote Insight/ Integrated Lights-Out interface. The firmware is not responding."

We have never come across this kind of error, but I can still access the iLO of those servers.

Anyone came across similar problem?

Re: Remote Insight/ Integrated LightsOut Interface Error (9006)

PalluX — Sun, 15 Feb 2009 22:45:16 GMT

I'm having the same issue. I upgraded to SIM 5.3 on Thursday from 5.2. Today I have 3 servers with unresponsive iLO's. I am unable to reset the iLO from within the Systems management homepage.

Re: Remote Insight/ Integrated LightsOut Interface Error (9006)

Terence Ng — Mon, 16 Feb 2009 01:26:17 GMT

There is another discussion thread in the forumn, you may refer to http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1313645

I think it may be an unrecoginzed KNOWN issue of HP SIM 5.3.

May HP recoginze it and provide fixing on HP SIM 5.3 side rather than ask your customers to upgrade iLO2 firmware version.

Thanks.