topic HP SIM 5.3 Install Problem in Server Management - Systems Insight Manager https://community.hpe.com/t5/server-management-systems/hp-sim-5-3-install-problem/m-p/4370103#M36634 Hello all,<BR /> I'm running into a problem upgrading our current 5.0 installation to 5.3. When the installer gets to the part where it is going to start the install of the SIM component, it generates an error:<BR /><BR />Runtime Error (at 308:823)<BR />Out of String Range<BR /><BR />The server is running windows 2003 server std. As I stated above we are currently running a 5.0 deployment on this. All other updates from the sim pack have succeeded up until this point. Any help would be appreciated. Thanks! Tue, 03 Mar 2009 00:28:54 GMT Todd McMullen 2009-03-03T00:28:54Z HP SIM 5.3 Install Problem https://community.hpe.com/t5/server-management-systems/hp-sim-5-3-install-problem/m-p/4370103#M36634 Hello all,<BR /> I'm running into a problem upgrading our current 5.0 installation to 5.3. When the installer gets to the part where it is going to start the install of the SIM component, it generates an error:<BR /><BR />Runtime Error (at 308:823)<BR />Out of String Range<BR /><BR />The server is running windows 2003 server std. As I stated above we are currently running a 5.0 deployment on this. All other updates from the sim pack have succeeded up until this point. Any help would be appreciated. Thanks! Tue, 03 Mar 2009 00:28:54 GMT https://community.hpe.com/t5/server-management-systems/hp-sim-5-3-install-problem/m-p/4370103#M36634 Todd McMullen 2009-03-03T00:28:54Z Re: HP SIM 5.3 Install Problem https://community.hpe.com/t5/server-management-systems/hp-sim-5-3-install-problem/m-p/4370104#M36635 Just an update on this problem - I think the initial problem was related to virusscan on the server. That has been disabled, but the install now ends with a message stating the software package could not be installed with no specific data. Event logs show nothing, regmon and filemon activity show nothing out of the ordinary either. This is driving us nuts! Any help is appreciated. Thanks. Wed, 04 Mar 2009 15:26:50 GMT https://community.hpe.com/t5/server-management-systems/hp-sim-5-3-install-problem/m-p/4370104#M36635 Todd McMullen 2009-03-04T15:26:50Z