https://community.hpe.com/t5/server-management-systems/java-error-trying-to-create-customize-lists-in-hp-sim-4-1/m-p/3311159#M3690 David,<BR /> Thanks for the clarification. Is the best way to contact HP support via phone? Do you know if there is an online form or e-mail address available for technical support submissions? I don't have a phone near this particular server, making troubleshooting a difficult task.<BR />-Brian Tue, 22 Jun 2004 13:39:43 GMT Brian Fruits 2004-06-22T13:39:43Z https://community.hpe.com/t5/server-management-systems/java-error-trying-to-create-customize-lists-in-hp-sim-4-1/m-p/3311156#M3687 I am running HP Systems Insight Manager 4.1 Build C.04.01.00.00. I have created some lists through the Customize link on the System Lists window. A couple of days ago I went in to update one of the lists and all of the criteria were gone, replaced by 'Search for systems where [cluster membership] [] [(any)]. There is no longer a button to add additional list criteria, and system name is not on the list of fields to search. There is also a Java error when trying to edit or create a new list: "Line 665 Object doesn't support this property or method URL: https://localhost:50000/mxportal/search/AdvancedSystemsSearch.jsp?inframe=customize" The original lists which were based on system names still works properly. Any ideas on what may have caused this, and how to fix? Mon, 21 Jun 2004 15:10:53 GMT https://community.hpe.com/t5/server-management-systems/java-error-trying-to-create-customize-lists-in-hp-sim-4-1/m-p/3311156#M3687 Brian Fruits 2004-06-21T15:10:53Z https://community.hpe.com/t5/server-management-systems/java-error-trying-to-create-customize-lists-in-hp-sim-4-1/m-p/3311157#M3688 Brian:<BR /><BR />Just to be clear, this is a JavaScript error and not a Java error. Will you please contact support and open a case. If this is a bug, that is the quickest and most efficient way to get it tracked, duplicated and escalated to the developers. Mon, 21 Jun 2004 16:33:47 GMT https://community.hpe.com/t5/server-management-systems/java-error-trying-to-create-customize-lists-in-hp-sim-4-1/m-p/3311157#M3688 David Claypool 2004-06-21T16:33:47Z https://community.hpe.com/t5/server-management-systems/java-error-trying-to-create-customize-lists-in-hp-sim-4-1/m-p/3311158#M3689 In the past, I've seen similar errors disappear after the HPSIM service was restarted. You might want to try that before anything else.<BR /><BR />Good luck,<BR />- Steve<BR /> Tue, 22 Jun 2004 08:53:04 GMT https://community.hpe.com/t5/server-management-systems/java-error-trying-to-create-customize-lists-in-hp-sim-4-1/m-p/3311158#M3689 Steve Kadish 2004-06-22T08:53:04Z https://community.hpe.com/t5/server-management-systems/java-error-trying-to-create-customize-lists-in-hp-sim-4-1/m-p/3311159#M3690 David,<BR /> Thanks for the clarification. Is the best way to contact HP support via phone? Do you know if there is an online form or e-mail address available for technical support submissions? I don't have a phone near this particular server, making troubleshooting a difficult task.<BR />-Brian Tue, 22 Jun 2004 13:39:43 GMT https://community.hpe.com/t5/server-management-systems/java-error-trying-to-create-customize-lists-in-hp-sim-4-1/m-p/3311159#M3690 Brian Fruits 2004-06-22T13:39:43Z https://community.hpe.com/t5/server-management-systems/java-error-trying-to-create-customize-lists-in-hp-sim-4-1/m-p/3311160#M3691 Follow this link and select servers and a ProLiant model of your choice to report via email: <A href="http://welcome.hp.com/country/us/en/contact/email_1.html" target="_blank">http://welcome.hp.com/country/us/en/contact/email_1.html</A><BR /><BR />(The server management link only is for RILOE/iLO; I've already sent a message to correct this) Tue, 22 Jun 2004 15:25:01 GMT https://community.hpe.com/t5/server-management-systems/java-error-trying-to-create-customize-lists-in-hp-sim-4-1/m-p/3311160#M3691 David Claypool 2004-06-22T15:25:01Z