topic Re: VCRM catalog empty. in Server Management - Systems Insight Manager

VCRM catalog empty.

GID — Tue, 26 May 2009 10:11:45 GMT

Hi and thanks,

I have SMH 3.0.1.73 and VCRM 2.2.1.830 but in the last update VCRM catalog always is empty, form SIM is the same. I rescaned, rebiult, updatde HP, deleled catalog.xml file but it isn't work. The others server and VCA work fine.

Some idea, thanks again.

Re: VCRM catalog empty.

Predator — Wed, 27 May 2009 03:20:27 GMT

Hi,

Please check the vcrm repository is configured to the correct folder where the components are placed.
If yes then check in the repository folder for .mnf files are created for each components in the repository

Thanks
Predator

Re: VCRM catalog empty.

GID — Wed, 27 May 2009 06:46:37 GMT

they are right, mnf files and repository settings. Some idea more.
Is good idea delete all the repository and updtade with HP.com again? Does it add all the components again if it is empty?

Thanks.

Re: VCRM catalog empty.

Predator — Wed, 27 May 2009 07:19:17 GMT

Can you post a screenshot of the repository folder contents.

Thnx
Predator

Re: VCRM catalog empty.

GID — Wed, 27 May 2009 08:07:23 GMT

It has 3.243 files. I attached the last files and PSP.

Re: VCRM catalog empty.

Predator — Wed, 27 May 2009 09:29:05 GMT

Hi,

I checked the screenshot, everything seems to be fine in that.
Try restart HPVCRM service once.

Thnx
Predator

Re: VCRM catalog empty.

GID — Wed, 27 May 2009 09:53:47 GMT

Already I restarted VCRM and all the server several times, and rescan catalog ......

Re: VCRM catalog empty.

GID — Fri, 29 May 2009 08:09:12 GMT

I send you three screens. I hope that it helps us.

1- HP VCRM with add PSP

Thanks

Re: VCRM catalog empty.

GID — Fri, 29 May 2009 08:10:56 GMT

2. HP VCRM with calalog empty, no components to see, delete, etc...

Re: VCRM catalog empty.

GID — Fri, 29 May 2009 08:12:07 GMT

3. HP SIM with catalog empty.

Thanks.

Re: VCRM catalog empty.

Rich Purvis — Tue, 02 Jun 2009 20:40:37 GMT

Are you sure you have a system configured to use that VCRM? If you do not have a system running VCA pointing to that repository for use the VCRM will not populate . . . at least that was how it used to work, it may have changed recently.

-Rich

Re: VCRM catalog empty.

GID — Wed, 10 Jun 2009 07:52:23 GMT

I have 4 servers pointing, before it worked fine but in the last updates, SMH 3.0.1.73 and VCRM 2.2.1.830, it began to fail.
Some idea more.

Thanks.

Re: VCRM catalog empty.

TechGuru — Thu, 11 Jun 2009 06:00:24 GMT

GID,

1) check VCRM log page for any error messages,

2)
a) Stop VCRM service,
b) Move psp*.exe files outside VCRM repository folder
c) Start VCRM service.

Re: VCRM catalog empty.

pmlb — Thu, 11 Jun 2009 07:41:52 GMT

Hi GID,

In the VCR HP SIM window (screen #3) click on the "Last update" link (left above the VCRM table). It may help.

Pierre-Marie

Re: VCRM catalog empty.

GID — Mon, 15 Jun 2009 05:27:00 GMT

I tried all, but finally unistall and install VCRM fixed the problem.
Thanks for your help.