topic system name shows serial number instead in Server Management - Systems Insight Manager

system name shows serial number instead

sdb_2 — Mon, 16 Nov 2009 13:27:10 GMT

In our HP Insight Manager, all our servers are listed with their serials number as system name.
This is only the case with servers, ILO's are listed with their DNS names.
We would like to have our servers listed with their hostname or DNS name instead of serial number.
So far, the only way I found was to manually change the system name for each server (500+) to the hostname.

Is there any way to list the servers with their hostnames instead of serial numbers automatically?
Thanks in advance.

Re: system name shows serial number instead

Rob Buxton — Mon, 16 Nov 2009 19:50:35 GMT

HP SIM uses DNS to resolve names. Both the forward and reverse lookups need to be correct.

I've seen issues where HP SIM discovers the server via the Blade Chassis or ILO before the discovery itself finds it.

If DNS is correct you could just try re-identifying the server.

Failing that, delete and rediscover.

Re: system name shows serial number instead

sdb_2 — Tue, 17 Nov 2009 07:12:22 GMT

Thanks for your reply.
The servers were indeed discovered by the blade chassis or ILO.

Complete solution here was:
- delete all systems
- unchech following options in the discovery settings:
- Automatically discover a server when its Integrated Lights Out management processor is identified
- Discover systems in an enclosure when Onboard Administrator is discovered

- re-discover

Re: system name shows serial number instead

n.price — Tue, 17 Nov 2009 23:27:40 GMT

I've found if you run a discovery of the DNS name of the server in the enclosure, SIM will match up the DNS name with the existing serial number.

Re: system name shows serial number instead

infodeep — Sun, 17 Nov 2013 03:05:43 GMT

Redisovering all systems by unchecking the mentioned options worked in my case.