topic Re: Vision Control Agent Problem in Server Management - Systems Insight Manager

Vision Control Agent Problem

Stefan_47 — Thu, 01 Jul 2004 07:38:58 GMT

Hello,
I like to setup an Vision Control Agent Trustrelationship between my Insight Manager and my Vision Control Agent. Therefor I open the Managment Homepage from the relevant Server. Then i click on Vision Control Agent after this i get the following Error Messages
" VCA1088684251 - The Version Control Agent encountered an error while obtaining the software and firmware inventory" , " For this Command is not enough Memory available - An error occurred while performing an operating system specific operation." The Problem allways exists, i doesnÂ´t depend if i try it over the Insight System manager or the Server self. Anybody gots an idea? The server has 256 MB memory.

Thank you.
Stef

Re: Vision Control Agent Problem

Ed Cox — Thu, 01 Jul 2004 11:51:03 GMT

Stef,
A couple of things to check.
1. Do you have anything in your Version Control Repository?
2. Check to make sure your Administrator WEB based password that the VCA uses is correct.
3. Make sure you are using version 2.0 of the VCA.
Ed

Re: Vision Control Agent Problem

Stefan_47 — Fri, 02 Jul 2004 02:03:34 GMT

Hi Ed,

A couple of things to check.

1. Do you have anything in your Version Control Repository? No there is nothing in it.
2. Check to make sure your Administrator WEB based password that the VCA uses is correct.
Is correct
3. Make sure you are using version 2.0 of the VCA. how can i check the agent version? I have not installed the server.

Thank you

Stefan

Re: Vision Control Agent Problem

Ivan KOVAC — Fri, 02 Jul 2004 05:26:29 GMT

hello

for Agent version chek in Add or Remove Programs.

i.

Re: Vision Control Agent Problem

Ed Cox — Fri, 02 Jul 2004 07:45:21 GMT

Stef,
When you are logged into the VCA area of the webpage...there is a Help hyperlink at the top right of the page. It should show the version number there.
Also,
Copy a Proliant Support pack into the VCR repository directory so that the VCA has something from which to get inventory status. You can also include OnLine ROM flash components in the repository as well. Did I read your post right that you have yet to install the Version Control repository program?
If you've done a typical SIM install, it will be installed as part of that. Custom installs won't necessarily have the VCR installed if you didn't choose it.
Also...verify that the VCR service points to a parent directory (usually c:\repository).
Ed

Re: Vision Control Agent Problem

Stefan_47 — Wed, 07 Jul 2004 02:49:13 GMT

Hi,

done it all. There is something in the Repository, Trust ist set to" Trust all".
And i got still the same Problem. There is no Trustrelationship.
Anyboby got more ideas?

Thank you Stefan

Re: Vision Control Agent Problem

Ed Cox — Fri, 09 Jul 2004 17:26:42 GMT

Stef,
Try changing the Trust level to:
Trust by Name or Trust by Certificate. If you choose Trust by Certificate, you have to change the Trust Mode first, save the change and then import the SIM cert.
Ed

Re: Vision Control Agent Problem

Shain C Dyckman — Wed, 14 Jul 2004 12:05:51 GMT

On the server having the problem, check you SNMP settings, Under security add localhost to "Accept SNMP Packets from these host"