topic Re: But it DOES have Win2k SP4 installed in Server Management - Systems Insight Manager

But it DOES have Win2k SP4 installed

JBruyet — Sat, 12 Dec 2009 01:14:49 GMT

Hey all, I'm trying to install Version Control Repository Manager 6.0.0.840 on my ML350 (it currently has 2.2.2.835 installed) and I'm getting the following error:

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The software is not supported for installation on this system.

The Version Control Repository Manager requires Windows 2000 Service Pack 4 or better.

Press 'Close' to exit Setup.
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The server DOES have Windows 2000 Service Pack 4 installed, and it's completely up to date with all Windows Updates. Is there something that I need to do manually to get the new Repository Manager installed on this server?

Thanks,

Joe B

Re: But it DOES have Win2k SP4 installed

Eddie J. Garza — Mon, 14 Dec 2009 17:53:11 GMT

Dispite what the setup may say, and depending on what version of VCRM you are trying to install, it may not support Windows 2000. Check http://www.docs.hp.com/en/15587/358191-403.pdf
for requirements.

Re: But it DOES have Win2k SP4 installed

Daniel Leblanc — Mon, 14 Dec 2009 18:11:34 GMT

Well someone at hp GUFF,

If you look it says support Windows 2000 /2003

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=342588&prodTypeId=15351&prodSeriesId=327479&swLang=8&taskId=135&swEnvOID=181#7832

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=327479&prodNameId=342588&swEnvOID=181&swLang=8&mode=2&taskId=135&swItem=MTX-932b7db7ea284963893e066885

Dan

PS:Say thank you with HP Points,there situated next every message in you re thread next to date has UNASSIGNED.

Re: But it DOES have Win2k SP4 installed

JBruyet — Mon, 14 Dec 2009 18:29:07 GMT

Gentlemen, thanks for the info but I'm still stuck. I even tried downloading the update again and installing it but I'm still getting the "software not supported" error message. Any other ideas???

Thanks,

Joe B

Re: But it DOES have Win2k SP4 installed

Daniel Leblanc — Mon, 14 Dec 2009 18:41:43 GMT

Did you try EXTRACT and install, there is a way to install it and force it ,but i am not RESPONSABLE for you're system.

Dan

Re: But it DOES have Win2k SP4 installed

JBruyet — Mon, 14 Dec 2009 18:52:21 GMT

Thanks but I don't think that trying to "force" the install is something I want to try. Out of curiosity I DID extract the files and try to run the update from the extracted .exe file but no joy. I even checked in device manager thinking there might be an HP section but no joy there either.

Thanks,

Joe B

Re: But it DOES have Win2k SP4 installed

Daniel Leblanc — Mon, 14 Dec 2009 19:20:47 GMT

There should'nt be a section for VCA nor VCRM in device manager.you would see it in services!

Dan