topic Re: version control agent trust in Server Management - Systems Insight Manager

version control agent trust

City_Blue — Wed, 30 Dec 2009 10:04:31 GMT

how do i get my version controle agent to trust my SIM server?

i have imported the Cert and set the trust mode to cert but i still get a warning that there is no trust between the version controle agent and the SIM server

cheers

Re: version control agent trust

Gladiator — Thu, 31 Dec 2009 03:42:42 GMT

If you have imported the SIM certificate from SMH and set the trust mode to Trust by cert in SMH, then the trust should work in SIM.

Try deleting the machine and rediscovering it once again.

Regards
Sins

Re: version control agent trust

Predator — Thu, 31 Dec 2009 04:00:12 GMT

Hi,

After importing cert to System management homepage(SMH) and then if it is regenerated in SIM, trust will not work unless you import the newly generated cert to SMH.

Thnx
Predator

Re: version control agent trust

Adrian Clint — Mon, 04 Jan 2010 14:13:47 GMT

Try trusting by name first. Let that work and then trust by cert.

Re: version control agent trust

City_Blue — Mon, 04 Jan 2010 14:21:40 GMT

cheers chaps will try them all as at the moment i still can't get the trust to show

cheers

Re: version control agent trust

Rob Buxton — Tue, 05 Jan 2010 19:37:23 GMT

You should be able to see what certs have been loaded in the SMH from the Security under the Settings tab.
Try removing and re-importing the certificate using the SMH itself and then re-running an Identification task for the server.

As noted above, the VCA relies on the SMH trust, it doesn't have an explicit trust itself.

Re: version control agent trust

City_Blue — Fri, 08 Jan 2010 12:24:21 GMT

still having no Joy with this

i have removed the certs from the SMH and reimported them i done this twice. first time i just ran an identification and got the same

second time i removed the 10 servers in question removed the certs re-imported them and ran discovery. now i get a message that say's it can not find the version control agent on the servers.

but it is there and it is working.

would the fact my SIM server is not the version control repository manger matter? i have this installed on another server

cheers

Re: version control agent trust

Predator — Fri, 08 Jan 2010 13:13:50 GMT

Is your trust working now? or do you think are you getting the message "Version control agent..." because of this trust not working?

To sort out this, just click on the version control agent machine and go to SMH through SIM, and see whether you are able to get the SMHomepage without giving credentials.

Make sure the Version control agent is configured to the same version control repository which you are referring from the SIM.

Thnx
Predator

Re: version control agent trust

Ralph Frampton — Thu, 14 Jan 2010 00:53:54 GMT

If the VCRM is in a high CPU state then the VCA will in all likelihood become unresponsive & in that state the HPSIM software status polling task will be unable to successfully query it.

Note: if you have disabled the HPSIM software status polling task then expect that the HPSIM SW status icons will not be updated to reflect the appropriate status (maybe this is why you see the warning message in the HPSIM SW column). HP software isn't updated frequently on our servers (we have to wait for maintenance windows) & so we only run a SW status poll once per week typically.

Re: version control agent trust

City_Blue — Tue, 04 May 2010 14:05:48 GMT

this is still a problem

all objects now show VCA as unconfigured, only a few seem to showthe actual state of software

Re: version control agent trust

PNair — Wed, 05 May 2010 03:29:32 GMT

Try changing the system link settings to FQDN/ IP if you have it set as shortname.

System link settings can be found in
Options->Security->System link settings.

Also,try running software status polling.

Re: version control agent trust

City_Blue — Wed, 05 May 2010 07:45:56 GMT

cheers chaps

giving this whirl now