topic Re: Server Operational (6026) Message within each planned reboot in Server Management - Systems Insight Manager

Server Operational (6026) Message within each planned reboot

Gerspacher — Tue, 05 Jan 2010 08:09:21 GMT

Hello!
One of our servers (DL 380G5) generates a message in the hp sim events log: "Server Operational (6026) - The server is operational again. The server has previously been shutdown due to a thermal anomaly on the server and has just become operational again.".

We had a thermal shutdown weeks before, since this event we get this message after each reboot.

All logs are cleared, Ilo2 was resetted. What else can we do?

Thank you!
Kind regards,
Oliver

Re: Server Operational (6026) Message within each planned reboot

James Kennedy_4 — Tue, 05 Jan 2010 12:26:25 GMT

I've had this with blades before after a thermal shutdown. Only way to clear was to actually remove all power from the server. See if that fixes it.

Re: Server Operational (6026) Message within each planned reboot

Ken Krubsack — Wed, 06 Jan 2010 03:39:25 GMT

And if that doesn't resolve it, something probably got cooked in the overheat (I'm assuming overheating as opposed to too cold).

Overheats can be nasty. I said in reponse to someone else's post I've seen servers survive 'em with no ill effects and I've had to completely replace servers after an overheat-triggered shutdown. Depends on what (if anything) got cooked.

Re: Server Operational (6026) Message within each planned reboot

Gerspacher — Fri, 08 Jan 2010 09:00:39 GMT

Hello!

Sorry, but the shutdown of the server was not the solution. the server were unpolugged for about 1 minute, but we even get the error message 6026.

I have also updated the insight agent to version 8.30, but noch success.

Restarting the server always generates the message 6026!

It is interesting, that the message does not appear in any of the server logs (IML, ilo), but it is shown in the hp sim console. So i think it must be a snmp trap send by the agent.

Any other idea?
Thanks in advance

Re: Server Operational (6026) Message within each planned reboot

Gerspacher — Mon, 11 Jan 2010 09:35:49 GMT

Hello once again!

Updating the agent to version 8.30 was not the solution, but only at first look. Doing a reboot was the solution, after this reboot i got no more error messages.

Thanks for your help!

kind regards,
Oliver