topic Re: Monitoring is disabled in Server Management - Systems Insight Manager

Monitoring is disabled

ROSS HANSON — Mon, 21 Jun 2010 13:54:03 GMT

In HPSIM 6.0 there is one tape library that I am unable to monitor. The error message is as follows:
Current monitoring state: Disabled
(This system cannot be monitored.)

I try to activate the monitoring of the tape drive but all the radio buttons to setect are grayed out. The library is a MSL6030

Re: Monitoring is disabled

Rob Buxton — Mon, 21 Jun 2010 22:58:01 GMT

I'm guessing it's been detected via something else and is not directly available on the network?
So HPSIM will not be able to assess whether it is up / down if it cannot access it directly.

Re: Monitoring is disabled

ROSS HANSON — Tue, 22 Jun 2010 12:19:23 GMT

No, actually, it is online and CAN be accessed. I have 4 other MSL libraries and all of them get accessed the same way. Just this one and I cannot get any logs from the library

Re: Monitoring is disabled

Markus M. — Tue, 29 Jun 2010 05:39:25 GMT

Hi,
what Rob means is, the MSL seems to be discovered in-directly by i.e. the backup server. SIM did not get any direct connection to it.
Check if you can see a network name and/or a IP address in system details.
If not, run a discovery on the IP.
regards
Markus