topic Certificate mismatch in Server Management - Systems Insight Manager

Certificate mismatch

Arthur Benjamin — Fri, 09 Jul 2004 09:58:30 GMT

I have recently migrated from Insight Manager 7.1 to HP Systems Insight Manager. Every page points to localhost instead of the name of the Insight Manager station. The Certificate contains the name of the Insight Manager station. Whenever anyone logs in, remotely or locally, they recieve a warning that there is a certificate mismatch. I know I can change the certificate but is there a way to to point the web pages to the name instead?

Re: Certificate mismatch

Rob Buxton — Sun, 11 Jul 2004 19:44:35 GMT

Why not change the Web link to use the name on the certificate?

My HPSIM Server has the FQDN in the certificate, so the link in my favorites bar also uses the FQDN.

Re: Certificate mismatch

Arthur Benjamin — Mon, 12 Jul 2004 13:08:55 GMT

I can't open it from anything but the original icon that was placed on the desktop during the install. It isn't configurable. If I try to access it directly via Internet explorer I get the message " the page cannot be displayed"

Interestingly, even those who access it remotely get a page with a url that starts with http://localhost... They get the warning about the mismatch but after they click OK they DO get in.

Re: Certificate mismatch

Rob Buxton — Mon, 12 Jul 2004 19:23:30 GMT

To access HPSIM remotely you should have something like:
https://hpsimserver.mycompany.com:50000

HPSIM needs a Jav Run Time environment (JRE) and will install 1.4.1 if there isn't one.

If the page is still not displaying then you may need to check your browser settings. HPSIM needs cookies enabled for one thing.

Re: Certificate mismatch

jim goodman — Mon, 12 Jul 2004 20:13:08 GMT

This post is kinda confusing... the only icon is installed on the CMS. The scripting behind the icon points to localhost. Did you just copy the icon to the clients? If so there is your problem. You can probably go into the icon properties and change the pointer.

If you want an icon just make a URL shortcut for the desktop of http://servername:280

- Jim

Re: Certificate mismatch

Rob Buxton — Mon, 12 Jul 2004 22:46:28 GMT

The HPSIM install puts an Insight Manager Icon on the desktop.
It points to some Java Script not a URL. Well at least it does on my W2003 Server.

I thought that'd be the quick fix, but it's not quite that simple.

Re: Certificate mismatch

jim goodman — Tue, 13 Jul 2004 11:06:52 GMT

Hi Rob,

That was the point I was making that icon HpSIM installs runs a script that uses "localhost". If all of the clients are getting "localhost" and the clients all have that HpSIM icon then the icon will be using the script behind it if the icon was copied to the client desktop. There is only 2 ways to get that icon, install HpSIM or copy it.

So if you want to use the HpSIM icon on a client machine simply go into the icon's properties and change the target to the url.

It is possible I totally misunderstand the question, if so I apologize.

- Jim

Re: Certificate mismatch

Arthur Benjamin — Tue, 13 Jul 2004 11:23:18 GMT

To clarify, the people hitting it remotely are using a self created link to //computername:280 They immediately get redirected to //localhost:5000 (but oddly still connect to the Insight Manager station. They do get a warning however, that the certificate doesn't match the name of the web site.

Locally I was running the script from the icon that was created during the install and get the same error message.