topic Re: Win2k, Foundation Agents error in event log in Server Management - Systems Insight Manager

Win2k, Foundation Agents error in event log

Matthew Finnigan — Mon, 12 Jul 2004 12:38:25 GMT

(I posted this to the Proliant forum, and it got moved to the Windows 2000 forum where it got no reply. Since this is a Foundation Agents error, I'm assuming it's not a Microsoft problem.)

We have a DL360 G2 running Win2k, Sp4, Support Pack 7.10 A. It's running a .NET web app (AccPac) that is having a lot of problems. When the users report problems, we see a lot of this in the System log.

[7781] Foundation Agents
Type: WARNING
Computer: NI4-SRVR
Time: 7/7/2004 4:42:45 PM ID: 4402
The External Status MIB Agent could not create an SNMP
session. The data contains the error code.

Any ideas?

Re: Win2k, Foundation Agents error in event log

Rob Buxton — Mon, 12 Jul 2004 19:35:51 GMT

Do you use Insight Manager? or do you have some kind of Management Server.

This is a bit of a guess, but the HP Foundation Agent will try and send an SNMP Trap to a Management Server. Possibly SNMP has been configured on the Server but the Trap Destination is invalid?

Re: Win2k, Foundation Agents error in event log

Darrin Rawls — Mon, 12 Jul 2004 23:11:38 GMT

Good point Rob. I would check the SNMP settings on the box to make sure that at least one community string is specified, a trap destination is set for sending alerts, and that you have enabled an IP (or all) to accept SNMP packets from (especially if running Win2k3 systems).

Re: Win2k, Foundation Agents error in event log

JoopNL — Tue, 13 Jul 2004 02:59:15 GMT

Has the SNMP Trap Service been set to Manual? (=Default)
It can't work if it is set to Disabled obviously, but I have also had problems when the SNMP Trap service was set to Automatic.

Re: Win2k, Foundation Agents error in event log

Matthew Finnigan — Tue, 13 Jul 2004 07:23:09 GMT

Hm. No, there was no trap destination. SNMP was configured with a RO and a RW string, I do use HPSIM 4.1 - this was the only server (we have 7) that threw this error. I set a trap destination, sent a test trap, and confirmed that the HPSIM system had received it. I'll wait a couple of days to see if the error pops up again, and assign points if it doesn't.

Thanks

Re: Win2k, Foundation Agents error in event log

Matthew Finnigan — Tue, 13 Jul 2004 09:54:20 GMT

That wasn't it - I'm still getting that Foundation Agents warning.

Re: Win2k, Foundation Agents error in event log

Matthew Finnigan — Wed, 14 Jul 2004 10:51:35 GMT

Again, any ideas?

Re: Win2k, Foundation Agents error in event log

Darrin Rawls — Wed, 14 Jul 2004 10:54:08 GMT

Never seen this particular error before; does the web app (ACCPAC) utilize SNMP somehow? Maybe the web app is corrupting SNMP somehow (or the connection stream).

I think this is an external 'force' occuring here that is not part of the agents else we would see this more pervasive.

Re: Win2k, Foundation Agents error in event log

Matthew Finnigan — Wed, 14 Jul 2004 11:08:12 GMT

The web app itself does not use SNMP - it's an accounting application. However it uses .NET remoting, do the foundation agents try to get perfmon data into SNMP out of the box?

Re: Win2k, Foundation Agents error in event log

Darrin Rawls — Wed, 14 Jul 2004 11:15:05 GMT

that's very possible, not quite sure.

Re: Win2k, Foundation Agents error in event log

Matthew Finnigan — Tue, 03 Aug 2004 11:30:35 GMT

I called support, they claim that 7.1 External Status MIB Agent has a bug, to be fixed in the next rev.