topic Re: a timeout occurredwhile loading......... in Server Management - Systems Insight Manager

a timeout occurredwhile loading.........

jstalzer — Wed, 20 Oct 2010 12:04:47 GMT

I just did an update to version 6.2. It seems that every server I try to connect toi has this error when tring to access the HP SMH.

A timeout occurred while loading data for the HP system management homepage which may resukt in missing or incomplete information.

Thanks,

Re: a timeout occurredwhile loading.........

Change_happens — Thu, 21 Oct 2010 08:09:39 GMT

are those SMH working outside sim from CMS?
try changing system link and see.
option->security->system link configuration"

Re: a timeout occurredwhile loading.........

jstalzer — Thu, 21 Oct 2010 11:15:09 GMT

The problem also occurs from the SMH.

Re: a timeout occurredwhile loading.........

pkrai — Fri, 22 Oct 2010 07:21:47 GMT

Have you tried by changing the Data Source to SNMP ? Also, you can verify SMH log (either through UI or using bin\smhlogreader CLI) to know about the webapps, which is causing this 'timeout' issue & then try to disable those webapps, by removing their xml file from hpsmh\webapp folder & restart SMH service.

Thanks.

Re: a timeout occurredwhile loading.........

Change_happens — Sat, 23 Oct 2010 13:28:44 GMT

So problem seems to be SMH side rather than SIM