topic Re: SIM WBEM Subscriptions and ESXi 4.1 issues in Server Management - Systems Insight Manager

SIM WBEM Subscriptions and ESXi 4.1 issues

Sean Murray_1 — Fri, 21 Jan 2011 17:36:16 GMT

I have read through the threads and found things I have tried but no luck.

I have ONE ESXi system that allowed me to subscribe to WBEM events.
The rest (completely indentical Proliant servers) fail on trying to subscribe.

During system indentification it sees WBEM:

Normal: This system has WBEM protocol support.
Normal: The system support SLP.
Normal: This system has at least one SMI-S CIMOM installed to serve as the
storage proxy to discover storage systems.
Normal: This system has a server CIMOM installed.
* Running WBEM rules based identification...
Normal: Got the system information from the WBEM / WMI providers and it has
a valid WBEM credential.

Then when I try to subscribe to WBEM events it comes back with this:

Create Subscriptions for:

FAILED to create indication subscription.

Cause:Subscriptions are not supported

Recommended Action:Install the HP WBEM providers

OR

FAILED to create indication subscription.

Cause:Subscription infrastructure is not present or corrupted

Recommended Action:Update or reinstall the HP WBEM providers

I'm I missing something?
It seems to see it but doesn't see it.

Thanks

Re: SIM WBEM Subscriptions and ESXi 4.1 issues

Rob Buxton — Sat, 22 Jan 2011 00:34:22 GMT

I have had fun here as well. Check in amongst the server details, click on server name and under Tools go to Edit System Details (I think that's what it is, at home so cannot verify). Cross check that the settings look the same as one that's working.
In the past I've had to clear all of those and ensure any check boxes that stop the ID task from changing things are unchecked.
The only other thing is to ensure the SIM server can access the server using the credentials spec'd. You could try using server specific credentials.

Re: SIM WBEM Subscriptions and ESXi 4.1 issues

Paul Mancillas — Mon, 24 Jan 2011 13:48:33 GMT

I am having the same problem. I have 50 HP-UX servers discovered in SIM and only one of them is giving this error message. When I run "Identify Systems" in SIM the output looks good but the "Subscribe to WBEM events" fails every time. The information on the "Edit System Properties" page looks good. I don't know what else to try. Everything matches on all 50 servers. Any ideas?

Re: SIM WBEM Subscriptions and ESXi 4.1 issues

Sean Murray_1 — Mon, 14 Feb 2011 20:53:43 GMT

Sorry for late replies. Traveling.
I have tried checking all the settings and even removing and readding the systems.

Still no luck.

Re: SIM WBEM Subscriptions and ESXi 4.1 issues

BPE — Mon, 14 Feb 2011 22:06:54 GMT

I saw the same at a customer site.
Try unsubscribe if it finish with success the subscribe should work.

Re: SIM WBEM Subscriptions and ESXi 4.1 issues

Sean Murray_1 — Thu, 24 Feb 2011 17:51:53 GMT

Tried that. I won't allow me to run the command to unsubscribe.

Re: SIM WBEM Subscriptions and ESXi 4.1 issues

BPE — Thu, 24 Feb 2011 20:41:36 GMT

Sorry I forgotten to mention that I tried it from the command line mxwbemsub command.
If you had it on an esxi41 Update 1 it could be also a bug or a new feature.

Re: SIM WBEM Subscriptions and ESXi 4.1 issues

Sean Murray_1 — Fri, 25 Feb 2011 20:06:37 GMT

Well, allowed me to unsubscribe using the CLI, but still cannot subscribe using SIM or the CLI.

Says to install the HP WBEM Providers. Which are.

Even shows the WBEM health indicators and protocol found on the node.

Systems having the issue are indentical to the one that works.
Frustrating.

Re: SIM WBEM Subscriptions and ESXi 4.1 issues

Brian Proteau — Wed, 30 Mar 2011 16:54:17 GMT

I have this working for my ESXi servers but, I was looking for an explanation on subscribing to WBEM and why that's necessary.

It's my own ignorance but, I don't fully understand the need to specifically subscribe to WBEM events.

I suppose I'm wondering why it doesn't automatically subscribe. Why is it a seperate process.

Can anyone provide and insight into this.

Re: SIM WBEM Subscriptions and ESXi 4.1 issues

David Claypool — Wed, 30 Mar 2011 18:59:48 GMT

@Brian: It's the functional equivalent to setting SNMP trap destinations on the target; "subscribing" is the method adopted by the DMTF for WBEM.

Re: SIM WBEM Subscriptions and ESXi 4.1 issues

BPE — Wed, 30 Mar 2011 21:50:59 GMT

@Brian

If you have SIM and IRSA the subscribe to WBEM event is optional. The subscription is automatically done by WBES (part of Insight Remote Support) if you have specified country code contact site product number serial number before. But this automatic subscription is only used for the HW failure alarming to HP.

If you have IRSA installed you will see a service event of your HW failure in your SIM.
If you subscribe WBEM events to SIM you will also get a "SNMP trap" like event inside SIM.

Because nobody normally checks the WEBES log for successful subscription I recommend the SIM WBEM Event subscription. If your HP WBEM providers are not correct installed you will see an error as mention above.

Re: SIM WBEM Subscriptions and ESXi 4.1 issues

jason liu_2 — Sun, 15 May 2011 21:43:41 GMT

Hi I'm having the same problem for ESXi4.1 and SIM 6.3. Did anyone find any fix for this? Thanks.

Re: SIM WBEM Subscriptions and ESXi 4.1 issues

Udo Hillenbrand — Wed, 20 Jul 2011 12:57:47 GMT

Hello,

I am having the same problem.

Have anyone a solution?

Create Subscriptions for:
...

FAILED to create indication subscription.

Cause: Subscriptions are not supported

Recommended Action: Install the HP WBEM providers

The providers are active and I can call the provider with the link in the sim.

best regards

hillenbrand

Re: SIM WBEM Subscriptions and ESXi 4.1 issues

shocko — Wed, 03 Aug 2011 19:50:33 GMT

I notice in your discovery that it's also detecting SMI-S CIM providers:

"This system has at least one SMI-S CIMOOM installed to serve as the
storage proxy to discover storage systems. "

This means there are 2 or more WBEM providers probably listening on different ports. Have you specified the appropriate system credentials with port number on the system credentials page?

Re: SIM WBEM Subscriptions and ESXi 4.1 issues

fari23 — Sun, 11 Sep 2011 02:05:07 GMT

were you able to resolve this issue?