topic Re: VCA Formatting Error in Server Management - Systems Insight Manager

VCA Formatting Error

Rancher — Wed, 26 Jan 2011 14:34:12 GMT

I am getting the following error all of a sudden on some of my servers when I try to open the VCA: An error occurred while formatting the page for display.
The log shows the following: Additional Data
XSLTTransform::applyTransform - SAX Exception!
File: C:\hp\hpsmh\data\cgi-bin\vcagent\xsl.en\inventory.xsl
Line: 1
Col: 1
Msg: Invalid document structure
However, this is not happening on all of my servers. Any thoughts?

Re: VCA Formatting Error

Rob Buxton — Wed, 26 Jan 2011 21:48:02 GMT

Only the obvious, any changes to the servers having the problems?
Possibly try clearing the browser cache or trying a different browser.
I've not seen it here, but we're a bit behind on our PSP patching at the moment.

Re: VCA Formatting Error

Rancher — Thu, 27 Jan 2011 15:09:46 GMT

There have been no changes to the servers. It is happening on 8 servers out of around 170. Two of the servers I mange myself, so I know there have been no changes to those.

Re: VCA Formatting Error

PZel — Fri, 01 Apr 2011 08:03:58 GMT

Probably you can reset it with the following commands: (place them in a cmd file)
taskkill /f /im/ vcagent.exe
net stop sysmgmthp
net start sysmgmthp
net start cpqvcagent