https://community.hpe.com/t5/server-management-systems/failed-upgrade-to-6-2-no-error-message/m-p/4746530#M43047 I am attempting to upgrade from HP SIM 5.3 SP3 to 6.2 on a Windows 2003 Standard server. When I run setup.exe the installation goes through without any error messages, but when it gets to the 'HP Systems Insight Manager' component the status goes instantaneously to "installed successfully". After I reboot and run HP SIM I find that it is still at version 5.3.<BR /><BR />There is one odd bit of behaviour that I've noticed, and that is if I navigate to the \sim6200-win\hpsim\win\hpsim folder and attempt to run hpsim.exe directly I receive the error: "Windows cannot open this program because the license enforcement system has been tampered with or become corrupted." If I run that same executable using 'run-as' as an administrator account (even though the local account I'm logged in with is an admin) I receive a different error: "This program cannot be run by itself. Please use setup.exe to start the HP... etc". <BR /><BR />So what I'm guessing is happening is that setup.exe is calling hpsim.exe when it gets to that point of the upgrade, but it apparently does not pass on the 'run-as' credentials. So hpsim.exe fails out with that error (although behind the scenes so that error is not actually displaying) and then setup.exe just continues on.<BR /><BR />Has anyone seen this issue before? Any suggestions out there? I've tried running setup.exe with the 'run-as' parameter without any change.<BR /><BR />Thanks in advance.<BR /><BR /> Mon, 31 Jan 2011 22:38:27 GMT bkdev 2011-01-31T22:38:27Z https://community.hpe.com/t5/server-management-systems/failed-upgrade-to-6-2-no-error-message/m-p/4746530#M43047 I am attempting to upgrade from HP SIM 5.3 SP3 to 6.2 on a Windows 2003 Standard server. When I run setup.exe the installation goes through without any error messages, but when it gets to the 'HP Systems Insight Manager' component the status goes instantaneously to "installed successfully". After I reboot and run HP SIM I find that it is still at version 5.3.<BR /><BR />There is one odd bit of behaviour that I've noticed, and that is if I navigate to the \sim6200-win\hpsim\win\hpsim folder and attempt to run hpsim.exe directly I receive the error: "Windows cannot open this program because the license enforcement system has been tampered with or become corrupted." If I run that same executable using 'run-as' as an administrator account (even though the local account I'm logged in with is an admin) I receive a different error: "This program cannot be run by itself. Please use setup.exe to start the HP... etc". <BR /><BR />So what I'm guessing is happening is that setup.exe is calling hpsim.exe when it gets to that point of the upgrade, but it apparently does not pass on the 'run-as' credentials. So hpsim.exe fails out with that error (although behind the scenes so that error is not actually displaying) and then setup.exe just continues on.<BR /><BR />Has anyone seen this issue before? Any suggestions out there? I've tried running setup.exe with the 'run-as' parameter without any change.<BR /><BR />Thanks in advance.<BR /><BR /> Mon, 31 Jan 2011 22:38:27 GMT https://community.hpe.com/t5/server-management-systems/failed-upgrade-to-6-2-no-error-message/m-p/4746530#M43047 bkdev 2011-01-31T22:38:27Z https://community.hpe.com/t5/server-management-systems/failed-upgrade-to-6-2-no-error-message/m-p/4746531#M43048 I've attached the portion of the hpsim.log file that references the HP Systems Insight Manager component installation. Note the times, the installation apparently completes successfully after 30ms!<BR /> Tue, 01 Feb 2011 00:00:05 GMT https://community.hpe.com/t5/server-management-systems/failed-upgrade-to-6-2-no-error-message/m-p/4746531#M43048 bkdev 2011-02-01T00:00:05Z https://community.hpe.com/t5/server-management-systems/failed-upgrade-to-6-2-no-error-message/m-p/4746532#M43049 <BR />Ah, I found the problem. That server is running Windows 2003 Web Edition which is incompatible. I upgraded to 2003 Standard and have done the 6.2 install successfully. Tue, 01 Feb 2011 18:01:19 GMT https://community.hpe.com/t5/server-management-systems/failed-upgrade-to-6-2-no-error-message/m-p/4746532#M43049 bkdev 2011-02-01T18:01:19Z