topic Re: Management processor not accociating to server over WAN in Server Management - Systems Insight Manager

Management processor not accociating to server over WAN

wilmerism — Fri, 11 Mar 2011 08:32:26 GMT

Morning,

Am after some help please.
Im guessing my issue is with the webm proxy on remote sites.

All server's on the same lan are fine.
Remote servers however give me mixed results.
Please see the attatched.

notice "FH-Server" has accociated with its MP ok (should this be on the same line)
but notice other servers like "GH-SR-02" hasnot

Also server "HS-Host" is actually a hyper V host, none of the guest machines have been picked up

so my question is > How can I get this accocuation between the MP, SNMP traps from the OS and the WAN IP to all tie up as one machine in SIM Please?

Re: Management processor not accociating to server over WAN

BPE — Sat, 12 Mar 2011 19:44:37 GMT

I would start to verify the system type.
Unmanaged means no management agent or no access to the management agent.
Unknown means you have at least SNMP but SIM does not recognize the system.

If you do an individual identify of the elements you will see in the log what SIM thinks was discovered.

Compare also the credential between a local an WAN system. You should have similar amount of access method and valid credentials. If not use system based credentials.

What about firewall? Do you unmanaged system because SNMP or WBEM Traffic is blocked on the WAN link? or timing problems (e.g. SNMP Timeout)?

By the way the mapping between system an MP is done by comparing serial numbers collected over MP and HP Agent access.

HP SIM System page of the device will show you if SN/PN are already collected for a device.

You should also think about possible problems based on some network technologies like NAT.

Hope this help to find the source of problems.

Re: Management processor not accociating to server over WAN

BPE — Sat, 12 Mar 2011 19:49:24 GMT

HS-Host is not identified as a Hyper-V system.
In this stage you can not expect that the guests will be discovered.

You also need to take care which version you are running to get the managed system support for Hyper-V. See Managed System support list
Release notes of your HP SIM.

Re: Management processor not accociating to server over WAN

Michael Leu — Sun, 13 Mar 2011 12:44:00 GMT

For ProLiant DL/BL (not sure about ML) SIM gets the iLO associations by retrieving https:///xmldata?item=all and matching with the serial number.