topic Re: HP SIM not generating events or alerts in Server Management - Systems Insight Manager

HP SIM not generating events or alerts

nameless_girl — Tue, 15 Mar 2011 14:24:44 GMT

Sorry for the previous "test" post!

I recently rebuilt my HP SIM server from the ground up (including Windows) because the previous one was acting flaky. I migrated the existing database using the mxexport/mximport and that went well. However, HP SIM is no longer detecting any server reboots or creating any critical events for my servers. If I reboot a monitored server, I get an informational "Cold start" and "Link up", but that of course does not generate a notification email.

The IP address of the SIM server is the same as it was before, and none of the SNMP settings have changed. I have tried re-discovering the system and re-installing agents, but nothing seems to make a difference. I'm starting to wonder if it would have been easier to just start completely from scratch, instead of trying to retain my data from the previous instance. This is very frustrating!

Re: HP SIM not generating events or alerts

Rob Buxton — Tue, 15 Mar 2011 23:54:49 GMT

It is the HW Polling Task that would detect if a server is not reachable.
So check this task is scheduled and look at how often.
A server can boot in between polling tasks so that HPSIM never sees the server is not there. You can reduce the polling interval, default is 5 minutes for servers.

Re: HP SIM not generating events or alerts

danobi — Wed, 16 Mar 2011 07:06:02 GMT

Have you tried sending a test trap from a system to the HPSIM?

If not, you can do it under the Systenm Management Homepage -> Seetings -> SNMP & Agent Configuration: [Send Test Trap]. This should generate an orange event named "generic trap".
You can check in the system eventlog for of this system if it sent anything. The event source is Foundation Agents.

It should say something like:
Description:
Foundation Agent:
Management Agents Test Trap sent - [SNMP TRAP: 11003 in CPQHOST.MIB]

If this is the case you could install a trap handler and see if those traps reach the HPSIM system.

Good luck,
Daniela

Re: HP SIM not generating events or alerts

shocko — Wed, 16 Mar 2011 08:32:08 GMT

Check that the latest MIB kit is registered

http://h18000.www1.hp.com/products/servers/management/hpsim/mibkit.html

Re: HP SIM not generating events or alerts

Rancher — Thu, 17 Mar 2011 18:21:39 GMT

I have set the "Cold Start" Mib so that trap handling is enabled and set the event to critical. That way it generates an e-mail.