topic Re: SMH in Server Management - Systems Insight Manager

SMH

Neal J Tomlinson — Thu, 24 Mar 2011 12:02:31 GMT

After loading System Management Home Page,
I have a green ticked disk against:
Overall System Health
Version Control Agent
Version Control Repository
but "no items" under the Component Status Window
Server is a Proliant ML350 g3
O/S is Windows Server 2003 SP2
Have just reinstalled O/S using SmartStart 8.25 and updated all using HP SUM
Bit unsure if I have SNMP correctly configured, can anyone give me some advice?

Re: SMH

Rob Buxton — Thu, 24 Mar 2011 18:16:50 GMT

What version of the PSP are you now on, are you still at 8.25?
There were some problems with the VCA that would cause it to hang and the SMH to timeout.

SNMP needs to allow access from the localhost and from the HPSIM Server. You also need a RO community name that is also configured in HPSIM.
You should consider updating to PSP 8.60 if you're not on that.

Re: SMH

Pete2010 — Fri, 25 Mar 2011 01:27:19 GMT

But the ML350 server download page says it only supports up to PSP 7.51 (a).
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=342588&prodTypeId=15351&prodSeriesId=327479&swLang=8&taskId=135&swEnvOID=1005#78221

would the newer PSP's work? If a higher PSP is installed, are they supported?

Re: SMH

Pete2010 — Fri, 25 Mar 2011 01:34:14 GMT

Sorry, I didnt select the G3. The G3 says the latest PSP is 8.25 (A)
6 May 2009. but my questions still apply.

Thanks

Re: SMH

Neal J Tomlinson — Fri, 25 Mar 2011 10:07:33 GMT

Thanks for the replies.
In case it reveals a hole in my setup, I ran the SIM 6.2 Configure and Repair Agents option and the Log produced follows this message. I feel that my set up of SNMP may be the broken link!

Could not subscribe to WBEM events because the required HP WBEM provider is not installed or not running on the target system.
Check whether the target system has HP WBEM provider installed and running on the target system.
Subscribe to WBEM / WMI Indications ................................. [FAILED]

Configuring SSH authentication (START)...
Successfully added the user, 'OFFICE\administrator', to the target servers SSH passwd file.
Successfully updated the permissions for user,'OFFICE\administrator', on the target servers SSH folders and files.
Successfully added the user, 'Administrator', to the target servers SSH passwd file.
Successfully updated the permissions for user, 'Administrator', on the target servers SSH folders and files.
To enable users other than "OFFICE\administrator" to use the host-based public key, add the usernames to the managed servers passwd file using the "sshuser" utility on the managed server.
Successfully modified the target server's sshd_config file to enable host-based SSH authentication.

Setting SNMP trap destination .......................................[SUCCESS]
Set Trust relationship to "Trust by Certificate"
Set Trust relationship to "Trust by Certificate" ...........[SUCCESS]
Added this instance of HP SIM to the trusted certificate list for System Management Homepage 2.0 or later.

Successfully restarted necessary management applications to ensure that all successful changes will be effective.
Sending SNMP test trap (START)...
Sending SNMP test trap .................................... [FAILED]
Could not load SNMP Trap generating utility.

Configure SSH for host-based authentication ............... [SUCCESS]

Re-identifying system to get updated information ...