topic Re: Incompatible HP SIM plug-in versions when upgrading in Server Management - Systems Insight Manager

Incompatible HP SIM plug-in versions when upgrading

Gaute Bekeng — Tue, 31 May 2011 05:44:14 GMT

Hi,

This may be a question i should've been able to figure out myself, but...

I've a HP SIM installation I would like to upgrade to a newer version. The installed version is Systems Insight Manager 6.1 - Windows, build C.06.01.00.00. I've downloaded both version 6.2 and 6.3 but get an error about incompatible plug-ins. The plugins are HP Insight Performance Manager module, HP Insight Virtual Machine Manager module, HP Insight Software and HP Insight Power Manager software. A link is provided to newer versions (i.e. hp.com/go/pmp), but when I click the link I'm redirected to HP Insight Control Management Software and I'm unable to find the individual plug-ins.

Iv'e also downloaded Insight Control dvd and tried installing individual components but to no avail. Can anyone point me in the right direction where I can download the individual components?

Thanks in advance.

GB

Re: Incompatible HP SIM plug-in versions when upgrading

Bart_Heungens — Wed, 01 Jun 2011 05:06:10 GMT

Hi,

All these components are on the ICE DVD available...
Instead of installing the entire suite completely, in 1 of the tabs on top (can't remember the exact name for the moment) you can see all products with HP SIM on top and below PMP, VMM and the others...
There you will find also a Install button which installs them 1 by 1...

Kr,
Bart

Re: Incompatible HP SIM plug-in versions when upgrading

Gaute Bekeng — Wed, 01 Jun 2011 07:44:50 GMT

Bart,

Thanks for trying to help me. When I run the installer from the Insight Software DVD I'm unable to get past "Check for Prerequisites". It stops because it claims that theres is not 4gb of main memory, although the server has 4gb but only reports it has 3,5 gb. I'll see if I can find out why.

I figured that maybe the HP SIM 6.3 installer would work but it claims I need to upgrade Insight Software to at least version 6.1. I've uninstalled all software installed by Insight Software but there must be something lingering that I just can't find. It does seem to allow me to continue but I'm afraid I will break something so I haven't dared yet. I guess I should just try it and see what happens.

GB

Re: Incompatible HP SIM plug-in versions when upgrading

Bart_Heungens — Wed, 01 Jun 2011 13:57:37 GMT

OK what you are trying to do is doing the whole installation of ICE with the integrated installer.

On top of the primary screen where you find also the advisor, click the second tab Products...
There you will find all separate components to install.... Starting with SIM...

This will also do the upgrade for you...

Once SIM 6.3 is installed, under About you can see all other versions of the othe components and can you upgrade them one by one...

And so you will not have that pop-up of 4GB memory normally either...

Good luck!

Re: Incompatible HP SIM plug-in versions when upgrading

Gaute Bekeng — Wed, 01 Jun 2011 14:38:42 GMT

Bart,

I went ahead and installed SIM using the SIM Installer even though it complained about the Insight Software version. It does seem to work.

I'm pretty sure I tried installing from the products tab, but I've tried so many things so I may remember incorrectly.

I really appreciate you taking the time to help med. Thanks a lot!

GB

Re: Incompatible HP SIM plug-in versions when upgrading

Bart_Heungens — Thu, 02 Jun 2011 11:46:36 GMT

You're welcome... Glad it worked...