topic Re: Server as Device Type Unknown in Server Management - Systems Insight Manager

Server as Device Type Unknown

Terry_92 — Tue, 21 Sep 2004 05:52:43 GMT

The Server 2003 has been discovered as device type Unknown and therefor unable to allocate a licence in the Proliant Performance Management Pack licensinsing management page.
Server is ML350G3, Insight Manager is sp2.3

Re: Server as Device Type Unknown

Ivan KOVAC — Tue, 21 Sep 2004 06:20:56 GMT

Hello

Check SNMP propertis, tab security, If you have selected option Accept SNMP traps from these host, check if there is localhost.

I.

Re: Server as Device Type Unknown

Terry_92 — Tue, 21 Sep 2004 09:17:17 GMT

Hello,

Localhost is specified, what should I have on the Traps tab? Are there any configs in Insight Manager I should check out as well?
Terry

Re: Server as Device Type Unknown

David Claypool — Tue, 21 Sep 2004 09:37:48 GMT

HP SIM uses SNMP to identify a system. If that system does not respond to HP SIM's requests it won't be able to identify it. At minimum, the server running HP SIM needs to be named as a system that SNMP trafiic is accepted from.

SNMP traps go the other direction, kinda like having a server shout for help to HP SIM. The trap destination needs to be set to the HP SIM server if you want HP SIM to get alerts.

Re: Server as Device Type Unknown

Terry_92 — Tue, 21 Sep 2004 10:46:04 GMT

Thanks David,
I think I need to ensure that SNMP service & HP SIM are configured correctly but I do not know enough to be able to configure this service and therefore will need a little help, thanks.

I have checked the SNMP service and localhost is configured. As far as I can see HP SIM is seeing the server as device=other but knows that it is named floserv qualified to floserv.floyd.biz on IP 192.168.2.1

What do I need to check with regards to HP SIM configs please?
regards

Re: Server as Device Type Unknown

simonwirral — Wed, 22 Sep 2004 02:15:36 GMT

I have setup my SNMP traps as follows,

SNMP Config - Security Config - Add "CMS Server Name" READ_CREATE & Accept SNMP packets from these hosts = localhost, "CMS Server"
Trap Config - add " CMS Server Name" trap destination = CMS Name or IP Address
Restart the agents and I found on some I had to remove from CMS and Re-Discover

Hope this helps,
Simon.

Re: Server as Device Type Unknown

Terry_92 — Wed, 22 Sep 2004 06:02:33 GMT

Thanks Simon, that did the trick. The server is now listed on the PMP license page, still can't allocate the license though, no check box available. As a spin off I did get the ability to tidy up a bit. I'll create a new thread for the licensing issue. Thanks

Re: Server as Device Type Unknown

Terry_92 — Wed, 22 Sep 2004 06:04:33 GMT

Thread closed as per above solutions.