HPSIM Cookie Problem

Hense, Klaus — Mon, 22 Nov 2004 02:39:03 GMT

Hallo,
I have a Problem with the HPSIM on W2003S .
When I opened the HPSIM Website with the IP Adress I have no Problems (https://IPADRESS:50000). When I opened the Website with the Hostname (https://servername:50000 or https://Servername.domaene:50000) I can write the Account Data but after clicking "logging on" the IE Message (Cookie blocked) appears und the blank Logon Site is coming too,
The DNS and WINS resolution is correct.
This behavior is from local Server or from any W2k or XP workstation.
Please give me a tip.
the IE Settings from the domain is "secure Site and Cookie using is on.

Re: HPSIM Cookie Problem

David Claypool — Mon, 22 Nov 2004 11:50:54 GMT

Does the servername have an underscore? See post at http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=532070

Re: HPSIM Cookie Problem

Nick Hromyak — Mon, 22 Nov 2004 18:54:16 GMT

Solution 2A: Change the browser privacy security policy setting. From the Internet Explorer browser menu, select ToolsInternet Options, then select the Privacy tab. The privacy setting can be modified in one of the following ways:

Set the privacy setting to Accept all Cookies by sliding the slider bar to the bottom. This setting allows a browser to accept all cookies for both first-party and third-party sites. When browsing to HP Systems Insight Manager or directly to a managed system, it is considered a first-party site. When navigating to a managed system through HP Systems Insight Manager, the system is considered a third-party site.

or

Customize the handling of cookies by clicking Advanced and enabling Override automatic cookie handling. Then select the appropriate radio buttons for first-party and third-party cookies to either Accept or Prompt. If you select Prompt, the browser prompts you on how to handle a cookie each time a cookie is received. You can choose to block or allow the cookie each time, or for all times. Enabling Always allow session cookies does not resolve the problem because the Web Agents do not use session cookies.

or

Individually specify the handling of cookies for each system. Click [Edit] in the Websites section and add the address of the system in the specified field. Click [Allow] to always allow cookies to that system. Repeat this for all systems.

Solution 2B: Remove the systems from the Internet Zone. The privacy policy only affects systems in the browser Internet Zone, so by removing systems from that zone, you prevent the privacy policy from affecting those systems. This can be accomplished in one of the following ways:

Browsing to systems by IP address instead of by name can cause the browser to consider those systems to be in the Internet Zone. Instead, browse by name. You can configure HP Systems Insight Manager to use system names when creating links to systems by selecting OptionsSecuritySystem Link Configuration and selecting Use the system name.

If your browser is configured to use a proxy server, you can configure your browser to bypass the proxy server for specific systems, which removes those systems from the browser Internet Zone. From the browser menu, select ToolsInternet Options, then select the Connections tab. Click LAN Settings, and if you are configured to use a proxy server, click Advanced. In the Exceptions list, you can specify a list of addresses that should bypass the proxy server. These addresses are no longer be in the Internet Zone and are not affected by the privacy settings policy

Re: HPSIM Cookie Problem

Hense, Klaus — Tue, 23 Nov 2004 03:18:41 GMT

Hallo David,
yes, the name of the server contains a underscore.
Thanks for this tip.

Re: HPSIM Cookie Problem

Hense, Klaus — Tue, 23 Nov 2004 03:25:10 GMT

Hallo David,
yes, the name of the server contains a underscore.
Thanks for this tip

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