topic Re: 4.2 and Unreachable Events in Server Management - Systems Insight Manager

4.2 and Unreachable Events

Kevin_130 — Fri, 10 Dec 2004 02:13:27 GMT

Installed 4.2 over a pre-existing 4.1 CMS and now I am seeing a large amount of unreachable and reachable events for servers and MPs on WAN links.

The global timeout and retry settings of 120 secs and 2 retries were unaltered from the 4.2 install and should be plenty forgiving for our WAN links.

I also tried changing the default Hardware Status Polling settings from their default of 4 and 1 to 120 and 2 with no effect.

Server is W2003 Std on a DL380 G2 with the DBs on a separate SQL 2000 box.

Any ideas would be appreciated.

Thanks.

Re: 4.2 and Unreachable Events

David Claypool — Fri, 10 Dec 2004 11:54:53 GMT

We haven't seen that in the lab, during QA or the beta. Get it called in to customer services so it can be documented and escalated.

Re: 4.2 and Unreachable Events

Sabina Elizabeth Patton — Wed, 15 Dec 2004 09:33:10 GMT

We have that as well. I will also call this in.

We get system unreachable events, even after changing retries etc. and they come in one after another.

Re: 4.2 and Unreachable Events

Sabina Elizabeth Patton — Wed, 15 Dec 2004 09:46:23 GMT

Check here for workaround. So far it seems to be working:

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=762032

Re: 4.2 and Unreachable Events

Kevin_130 — Wed, 15 Dec 2004 14:16:51 GMT

Thank you for the workaround although I'm eager to see a better solution from HP.