topic Re: Initial Proliant Deployment Problems in Server Management - Systems Insight Manager

Initial Proliant Deployment Problems

Annette Jones_2 — Thu, 22 Jul 2004 08:31:28 GMT

This doesn't happen to authentication problems, things is I have consulted this forum and found loads of solutions. I have yet to get this to work after reading all these links and the Readme file. Is there any command line commands I can run to complete some further testing?

I have completed the add user and the domain, still nothing works?

Re: Initial Proliant Deployment Problems

Annette Jones_2 — Thu, 22 Jul 2004 09:22:04 GMT

Also after completing the above I tried ssh domainuser@servername, (administrator@sklukch107), this failed also.Attched is a screenshot of the cmd window, this will also show the contents of the passwd file. This is all completed on a test lab.

Re: Initial Proliant Deployment Problems

Joel Rubenstein — Thu, 22 Jul 2004 09:42:35 GMT

check that the OpenSSH server service is started.

using netstat -a you should see an entry of the format

TCP aetdl580:22 aetdl580.aetsim.local:0 LISTENING

To indicate that the server is listening on port 22

Re: Initial Proliant Deployment Problems

Annette Jones_2 — Thu, 22 Jul 2004 09:47:00 GMT

I don't seem to have this listed, does it not start auto after install?

Re: Initial Proliant Deployment Problems

Joel Rubenstein — Thu, 22 Jul 2004 09:50:28 GMT

yes normally the "OpenSSH Server" service is set to "Automatic" startup during installation

Re: Initial Proliant Deployment Problems

Annette Jones_2 — Thu, 22 Jul 2004 09:56:16 GMT

I think this is the answer, the service is set to automatic, but not started. Once I try to start it it fails

Could not start OpenSSH Server service on Local Computer

Error 193: %1 is not a valid win32 application

Re: Initial Proliant Deployment Problems

Joel Rubenstein — Thu, 22 Jul 2004 10:07:16 GMT

check if you have an empty file named "program" in the root of your c drive. This has been know to cause service startup problems.

For more info

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q325680

Re: Initial Proliant Deployment Problems

Annette Jones_2 — Fri, 23 Jul 2004 02:23:55 GMT

Many thanks Joel, this seems to have sorted thi sproblem out, looks like I have a few others,not sure if I can yet complete the initial deply. Will no doubt keep the forum informed.

Re: Initial Proliant Deployment Problems

Annette Jones_2 — Fri, 23 Jul 2004 04:00:44 GMT

Stil have a problem:

I have followed the readme file, except for the bit where it says Reinstall Systems Manager SSH Keys, not sure how to do that?

example
Anyway from the server sklukch107(2000 server) I used the domain admin acunt to install the software. I added this user and local user to the passwd file, add the domain to the group file. Set the permissions as per the readme except for the above.From the cmd ran sss domainuser@servername (administrator@sklukch107)
could not create directory '/home/administrator/.ssh'
The authenticity of sklukch107 coul dnot be established
RSA key fingerprint is...........
after entering 'yes' to contine
Failed to add the host to the list of known hosts to the above directory
permission denied for password.

That is as far as I'm getting..........I haven't installed Openssh on any managed server,cause reading between the lines the 'Initial PD' doesn't need it and it will install Openssh if you ask?

Definately stuck now............

Re: Initial Proliant Deployment Problems

Joel Rubenstein — Fri, 23 Jul 2004 08:18:36 GMT

I have attached the SSH in HP SIM whitepaper. It has a good section on troubleshooting these types of SSH problems. I would start by checking the registry to verify that /home is setup correctly (page 8) and then look closely at the passwd file to verify the path for administrator is set correctly. SSH is trying to create it's configuration directory .ssh when it fails.

The link to the latest version of the whitepaper in the SIM information library is

http://www.hp.com/wwsolutions/misc/hpsim-helpfiles/HPSIM_SSH_WP.pdf

I have attach a copy because I have had reports that sometimes the links I post don't work?

Re: Initial Proliant Deployment Problems

Annette Jones_2 — Tue, 27 Jul 2004 05:35:57 GMT

Joel,

White paper was interesting and helped me with the /home problem. The registry had no value set for home until I set it for c:\documents and settings.

I still have problems using ssh. I have ssh configured on the cms just for testing once this works I can these use elsewhere. I can't get openssh to work on this server though. I have gone through allthe permissions, even tried deleting the authorised_keys2 and known_hosts. Still no luck. I have attached the error (permissions) and also attached a list of the directories and files showing their permissions, hopefully you can see something I can't.

Re: Initial Proliant Deployment Problems

Annette Jones_2 — Tue, 27 Jul 2004 05:39:02 GMT

permission error, to go with previous attachment.

Re: Initial Proliant Deployment Problems

Joel Rubenstein — Tue, 27 Jul 2004 09:19:02 GMT

Annette,

I am not sure what is happening to cause the permissions errors.

Can you post a copy of your passwd file and
the output from the ssh -v administraor@sklukch107 command.

Also is this a Windows 2003 server?

Re: Initial Proliant Deployment Problems

Annette Jones_2 — Tue, 27 Jul 2004 09:33:06 GMT

Joel,

the ssh -v failed on the password again, with permission denied. Just to confirm I am using the domain user password.

The server is a Windows 2000 Advanced.

Re: Initial Proliant Deployment Problems

Annette Jones_2 — Tue, 27 Jul 2004 09:34:42 GMT

This is the output to ssh -v

Re: Initial Proliant Deployment Problems

Joel Rubenstein — Tue, 27 Jul 2004 09:43:24 GMT

What user are you logged in as when doing the ssh testing? A domain administrator or a local administrator?

Re: Initial Proliant Deployment Problems

Annette Jones_2 — Tue, 27 Jul 2004 09:44:49 GMT

The domain user "administrator", the local admins is also called "administrator", the domain is "deviblgb"

Re: Initial Proliant Deployment Problems

Joel Rubenstein — Tue, 27 Jul 2004 10:27:25 GMT

The only time I have seen that permission denied error is when an incorrect password was entered.

All your SSH configurations appear to be correct.

You might want to open a support case with your local support center.